fix problems on CARFAX Car Care [iphone]

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—— Run into issues on CARFAX Car Care? Get help pending when official support gets back to you!

CARFAX Car Care
Info:
company: CARFAX, Inc.
: https://support.carfax.com/contact-us/general/
: www.carfax.com
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Bugs issue

DIY maintenance not recognized

Fix: Make sure you are entering the DIY maintenance tasks in the correct section of the app. Look for a specific area dedicated to DIY entries an... ⇲

Mileage tracking inaccuracies

Fix: Ensure that you are entering your mileage correctly and consistently. Double-check your odometer readings before inputting them into the app... ⇲

Unexpected errors when saving notes

Fix: Ensure that you have a stable internet connection when saving notes, as connectivity issues can cause errors. OR Try restarting the app o... ⇲

Inaccurate repair estimates displayed

Fix: Cross-reference the repair estimates with other sources or local repair shops to verify accuracy. If discrepancies are found, note them down... ⇲
 
Customization issue

Inability to delete self-service records

Fix: Check if there is an option to edit or manage your service records in the app settings. If you find the record, look for a delete option nex... ⇲

Limited tire size entry

Fix: When entering tire sizes, ensure you are using the correct format as specified in the app. Refer to your vehicle's manual for the exact tire... ⇲

Preloaded maintenance schedules not customizable

Fix: Look for an option in the app settings that allows you to customize maintenance schedules. If this feature is not available, note down your... ⇲

Limited tracking options for DIY maintenance

Fix: Explore the app's settings to see if there are any options to add custom maintenance tasks. If not, keep a separate log of your DIY maintena... ⇲

Inability to edit erroneous records

Fix: Check if there is an edit option next to your service records. If available, use it to correct any mistakes. OR If editing is not possibl... ⇲

Inconvenient fuel tracking feature

Fix: Explore the app settings to see if there are options to customize the fuel tracking feature to better suit your needs. OR Consider using... ⇲
 
Settings issue

Frequent mileage confirmation required

Fix: Check if there is a setting in the app that allows you to adjust the frequency of mileage confirmations. If so, set it to a less frequent in... ⇲
 
Backup issue

No export feature for service data

Fix: Check if there is a 'Share' option within the app that allows you to send service data via email or another method. If not, consider taking... ⇲
 
Registration issue

Email verification issues render app unusable

Fix: Double-check the email address you provided for any typos. If you have access to another email, try registering with that one instead. OR... ⇲
 
Account issue

Account blocked for suspected commercial use

Fix: Review the app's terms of service to ensure your usage complies with their guidelines. If you believe your account was blocked in error, try... ⇲
 
Crashes issue

CARFAX Car Care crashes or freezes frequently

Fix: Make sure your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve crashing is... ⇲
 
Slow issue

Slow entry registration with Carfax

Fix: Ensure you have a stable internet connection while using the app. A weak connection can slow down the registration process. OR Try restar... ⇲
 
Updates issue

Recent updates limit maintenance tracking to approved shops

Fix: Check the app's settings to see if there is an option to enable tracking for non-approved shops. If not, keep a manual record of services pe... ⇲
 
Support issue

Customer service response issues

Fix: Check the app for any FAQs or help sections that may address your concerns without needing to contact customer service. OR If you need to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.2%

Neutral
1.6%

Bad experience
1.2%

~ from our NLP analysis of 106,794 combined software ratings.

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 Private Data CARFAX Car Care collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics