fix problems on MapGenie [iphone]

—— Run into issues on MapGenie? Get help pending when official support gets back to you!

MapGenie: Elden Ring Map

Info:

company: Oisin O'Neill

: https://mapgenie.io/elden-ring

: mapgenie.io

Chat with our AI-based MapGenie Support

🛠️ Common MapGenie Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find MapGenie and tap on it. If there’s an option to 'Offload App,' do that.... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of MapGenie. Go to the App Store, tap on your profile icon, and check for updates... ⇲

Loading issue

limited offline functionality

Fix: 1. Download maps for offline use: If the app allows, download specific maps or data while connected to Wi-Fi. Look for an option in the app... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the app’s FAQ section or user forums for common issues and solutions. Many users share their experiences... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MapGenie. Ensure that notifications are enabled and that the alert style is... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the interface: Spend some time exploring the app’s features and layout. Look for a tutorial or help section within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have overlooked. Sometimes, fe... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for MapGenie. This can help conserve batt... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check for updates: Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update to check for updates... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Bad experience

2.8%

Neutral

2.2%

~ from our NLP analysis of 2,010 combined software ratings.

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Private Data MapGenie collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Elden Ring Map PRO Upgrade: $6.99 Unlocks PRO features for Elden Ring Map