fix problems on FLIR ONE [iphone]

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—— Run into issues on FLIR ONE? Get help pending when official support gets back to you!

FLIR ONE
Info:
company: FLIR Systems Aktiebolag
: http://www.flir.com/flirone/support.cfm
: www.flir.com
Chat with our AI-based FLIR ONE Support
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Compatibility issue

Incompatibility with older devices

Fix: Check the app's compatibility requirements in the App Store. If your device is not supported, consider upgrading to a newer model that meets... ⇲
 
Network issue

Frequent connectivity issues

Fix: Ensure that your iPhone's Bluetooth and Wi-Fi are turned on and functioning properly. Restart both your iPhone and the FLIR ONE device to re... ⇲

Cumbersome re-connection process

Fix: To streamline the reconnection process, ensure that your FLIR ONE device is fully charged and within range of your iPhone before attempting... ⇲
 
Slow issue

Slow app performance

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer mod... ⇲

Increased delay in capturing images

Fix: Reduce the number of background applications running on your iPhone to improve processing speed when capturing images. OR Experiment with... ⇲
 
Battery issue

Battery drains quickly

Fix: Reduce the screen brightness while using the app to conserve battery life. Go to Settings > Display & Brightness and adjust the brightness s... ⇲
 
Features issue

Lack of critical features mentioned in manual

Fix: Refer to the app's help section or user guide within the app for any updates on features. Sometimes features are moved or renamed in updates... ⇲
 
Support issue

Unresponsive customer support

Fix: Utilize the app's FAQ section or community forums for troubleshooting tips and solutions from other users who may have experienced similar i... ⇲

Generic responses to feedback

Fix: Provide detailed feedback through the app's feedback feature, specifying the issues you face and suggesting improvements. This may help in g... ⇲
 
Updates issue

Removal of previously available features

Fix: Check the app's update notes in the App Store to see if the features were replaced with new ones or if they are temporarily removed for impr... ⇲

Discontinued features without notice

Fix: Stay updated with the app's release notes in the App Store to be aware of any changes or discontinuations in features. OR Engage with use... ⇲

FLIR ONE updates render older hardware useless

Fix: Before updating the app, check the update notes for compatibility information. If your device is not supported, consider delaying the update... ⇲

Frustrating user experience with app updates

Fix: Before updating, read user reviews and update notes to gauge the impact of the new version on functionality and user experience. OR If an... ⇲
 
Loading issue

High latency in image display

Fix: Ensure that your device is not overloaded with background processes. Close unnecessary apps and restart your iPhone to improve performance.... ⇲

Slow loading of live view

Fix: Ensure that your device has a stable internet connection and that there are no obstructions between the FLIR ONE device and your iPhone. O... ⇲
 
Ads issue

FLIR ONE pushes unwanted cloud services

Fix: Review the app's settings to see if you can disable notifications or prompts related to cloud services. Look for options under Settings > No... ⇲
 
Privacy issue

Privacy concerns with permissions

Fix: Review the permissions granted to the app by going to Settings > Privacy. You can adjust permissions to limit access to only what is necessa... ⇲
 
Settings issue

Limited settings adjustments

Fix: Explore all settings within the app thoroughly, as some adjustments may be hidden under submenus or advanced settings. OR Check for any u... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
7.2%

Neutral
2.9%

~ from our NLP analysis of 5,197 combined software ratings.

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 Private Data FLIR ONE collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Inspection Guides: $29.99 Inspection Guides (1 Year)