fix problems on AwardWallet [iphone]

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—— Run into issues on AwardWallet? Get help pending when official support gets back to you!

AwardWallet: Track Rewards
Info:
company: AwardWallet, LLC
: https://awardwallet.com/contact
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UI issue

Complicated user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and settings. Understanding how to navigate the app can m... ⇲
 
Notifications issue

Marketing emails difficult to manage

Fix: 1. Adjust email settings: Go to the settings section of the AwardWallet app and look for email preferences. You may be able to customize the... ⇲
 
Updates issue

Inconsistent itinerary updates

Fix: 1. Check account settings: Ensure that your travel accounts are properly linked and that you have granted the necessary permissions for itin... ⇲
 
Login issue

Requires manual log-ins for some accounts

Fix: 1. Save login credentials: Ensure that you have saved your login credentials in the app settings for accounts that require manual log-ins. T... ⇲
 
Compatibility issue

Password manager compatibility issues

Fix: 1. Check password manager settings: Ensure that your password manager is set up correctly and is compatible with the AwardWallet app. 2. Us... ⇲
 
Settings issue

Limited functionality for free users

Fix: 1. Explore available features: Familiarize yourself with the features available to free users. Make the most of what is offered without need... ⇲

Email notification settings do not save

Fix: 1. Check for app updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to notification settings.... ⇲

No option to disable marketing emails for free users

Fix: 1. Adjust email preferences: Check the settings in the app to see if there are any options to limit the types of marketing emails you receiv... ⇲
 
Features issue

Lack of credit card renewal date tracking

Fix: 1. Manually track renewal dates: Use the notes feature in the app to manually enter and track your credit card renewal dates. 2. Set remind... ⇲

No tracking for American Express offers

Fix: 1. Manually track offers: Keep a record of your American Express offers in the app using the notes feature until tracking is available. 2.... ⇲
 
Bugs issue

Inaccurate point balances displayed

Fix: 1. Refresh account data: Go to the account settings and refresh the data for the accounts showing inaccurate point balances. This can help u... ⇲
 
Security issue

Re-entering security information every sync

Fix: 1. Save security information: Ensure that you are saving your security information in the app settings to avoid re-entering it each time. 2... ⇲
 
Network issue

Some bank connections unstable

Fix: 1. Re-link bank accounts: If certain bank connections are unstable, try unlinking and then re-linking those accounts in the app settings. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.6%

Bad experience
1.7%

Neutral
1.6%

~ from our NLP analysis of 2,714 combined software ratings.

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 Private Data AwardWallet collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. AwardWallet Plus: $49.99 AwardWallet Plus gives you the following additional features: * Display expiration date of your rewards * Display additional reward account properties * Parallel account updates (5X faster)
  2. AwardWallet Plus (1 year): $49.99 Upgrade to AwardWallet Plus today!
  3. Balance Watch Credit: $4.99 1 Balance Watch Credit
  4. Set of 10 BalanceWatch Credits: $24.99 10 Balance Watch Credits
  5. Set of 3 Balance Watch Credits: $9.99 3 Balance Watch Credits
  6. Set of 5 Balance Watch Credits: $14.99 5 Balance Watch Credits