fix problems on Plexamp [iphone]

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—— Run into issues on Plexamp? Get help pending when official support gets back to you!

Plexamp
Info:
company: Plex Inc.
: https://support.plex.tv
: plexamp.com
Chat with our AI-based Plexamp Support
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Slow issue

Slow download speeds

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or resetting the router. Additio... ⇲
 
Compatibility issue

Inconsistent CarPlay connectivity

Fix: Ensure that your iPhone is updated to the latest iOS version and that Plexamp is also updated. Disconnect and reconnect your iPhone to the C... ⇲

Issues with AirPlay reliability

Fix: Ensure that both your iPhone and the AirPlay device are connected to the same Wi-Fi network. Restart both devices to refresh the connection.... ⇲
 
UI issue

Playlist view is cumbersome

Fix: To improve your experience, try creating smaller playlists instead of large ones. This can make navigation easier. You can also use the sear... ⇲

No easy way to navigate back to currently playing track

Fix: To quickly return to the currently playing track, tap on the 'Now Playing' bar at the bottom of the screen. This should take you directly to... ⇲
 
Customization issue

No ability to view all artists or albums

Fix: To view all artists or albums, navigate to the library section and look for the 'Artists' or 'Albums' tab. If these options are not visible,... ⇲

No integration for podcasts in main page

Fix: If you want to access podcasts, check if there is a separate section for podcasts within the app. If not, consider using a dedicated podcast... ⇲

Difficulty in managing large playlists

Fix: To manage large playlists, consider breaking them down into smaller, themed playlists. This can make it easier to navigate and find specific... ⇲

Inability to edit tags within the app

Fix: If you need to edit tags, consider using a desktop application or a different music management app that allows for tag editing, then sync th... ⇲

No option to filter/sort by genre effectively

Fix: If genre sorting is not available, try creating playlists based on genres manually. This can help you access your music by genre more easily... ⇲
 
Storage issue

Downloaded files lack organizational structure

Fix: To better organize your downloaded files, create specific playlists for different genres or moods. This will help you find your music more e... ⇲
 
Loading issue

Requires pull down refresh to load library

Fix: If you find yourself needing to refresh frequently, try closing the app completely and reopening it to see if it loads the library more quic... ⇲
 
Audio issue

Limited audio output quality on iOS devices

Fix: Check the audio settings within the app to ensure that the output quality is set to the highest available option. Go to Settings > Audio Qua... ⇲
 
Safety issue

Navigation can be dangerous while driving

Fix: To enhance safety, set up your playlists or favorite tracks before starting your drive. Use voice commands if available to control playback... ⇲
 
Network issue

Playback issues when switching networks

Fix: To minimize playback issues, ensure that you have downloaded your music for offline use. This way, you can listen without relying on network... ⇲
 
Downloads issue

No option to download all music from an artist at once

Fix: To download music from an artist, go to their artist page and download albums individually. This is currently the only way to ensure you hav... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.3%

Neutral
1.9%

~ from our NLP analysis of 6,657 combined software ratings.

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 Private Data Plexamp collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness

  Cost of Subscriptions
  1. Monthly Plex Pass: $4.99 Monthly Plex Pass
  2. Yearly Plex Pass: $39.99 Yearly Plex Pass
  3. Lifetime Plex Pass: $149.99 Lifetime Plex Pass