fix problems on Viventium [iphone]

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—— Run into issues on Viventium? Get help pending when official support gets back to you!

Viventium
Info:
company: Viventium Software, Inc.
: https://www.viventium.com/contact
: www.viventium.com
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Payments issue

Pay on demand feature unavailable

Fix: 1. Verify eligibility: Check if your account is eligible for the Pay on Demand feature. This may require reviewing your account settings or... ⇲

Daily pay option down for over 2 weeks

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may resolve issues with the daily pay feature. 2. Resta... ⇲
 
Account issue

No access to personal funds

Fix: 1. Check account settings: Go to your account settings within the app to ensure that your personal funds are linked correctly and that there... ⇲

No email sent for password reset

Fix: 1. Check spam/junk folder: Sometimes, password reset emails can end up in the spam or junk folder. Make sure to check there for the email. 2... ⇲
 
Login issue

Incorrect password error when logging in

Fix: 1. Double-check your credentials: Ensure that you are entering the correct username and password. Pay attention to case sensitivity and any... ⇲
 
Settings issue

No option to change password

Fix: 1. Use the password reset feature: If you cannot find an option to change your password, use the 'Forgot Password' link on the login screen... ⇲

Cannot change direct deposit info

Fix: 1. Check account settings: Navigate to the direct deposit section in your account settings to see if there is an option to edit your informa... ⇲
 
Features issue

Lack of time card feature

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as the time card feature may have been added in a recent update. 2... ⇲

Cannot request time off

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix issues with requesting time off. 2. Review... ⇲
 
UI issue

Cannot see schedule

Fix: 1. Check for updates: Make sure you have the latest version of the app, as updates may fix issues with viewing schedules. 2. Restart the app... ⇲
 
Messages issue

Cannot send or receive messages

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may fix messaging issues. 2. Restart the app: Close the... ⇲
 
Network issue

Only allows login from home Wi-Fi

Fix: 1. Check network settings: Go to Settings > Wi-Fi and ensure that your iPhone is connected to a reliable network. If you are using cellular... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.3%

Bad experience
1.1%

~ from our NLP analysis of 17,406 combined software ratings.

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 Private Data Viventium collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics