fix problems on Calm Radio [iphone]

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—— Run into issues on Calm Radio? Get help pending when official support gets back to you!

Calm Radio - Music to Relax
Info:
company: Calm Radio
: https://calmradio.com/support
: calmradio.com
Chat with our AI-based Calm Radio Support
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Ads issue

Excessive commercials

Fix: 1. Consider upgrading to a premium subscription: If you find the commercials disruptive, upgrading to a premium version may provide an ad-fr... ⇲

Commercials interrupt music

Fix: 1. Upgrade to premium: Consider upgrading to a premium subscription to eliminate commercials during playback. OR 2. Use the app during of... ⇲
 
Settings issue

Sleep timer does not work

Fix: 1. Check app settings: Go to the settings within the Calm Radio app and ensure that the sleep timer is set correctly. Sometimes, resetting t... ⇲
 
Glitches issue

Podcasts are glitchy and disappear

Fix: 1. Clear app cache: Go to your device settings, find Calm Radio, and clear the cache if the option is available. This can help resolve glitc... ⇲
 
Slow issue

Calm Radio is slow and hard to navigate

Fix: 1. Restart your device: Sometimes, a simple restart can improve app performance. Hold down the power button and slide to power off, then tur... ⇲
 
Downloads issue

Limited ability to download content

Fix: 1. Check subscription level: Ensure that your subscription level allows for downloads. If not, consider upgrading to a plan that includes th... ⇲
 
Compatibility issue

Not VoiceOver friendly

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and ensure it is turned on. This may help with navigation within the app.... ⇲
 
Customization issue

Repetitive music selection

Fix: 1. Explore different channels: Try switching to different music channels within the app to find a variety of music selections. This can help... ⇲

Some channels have unwanted content

Fix: 1. Use the filter options: If the app has filtering options, use them to select channels that align with your preferences and avoid unwanted... ⇲

Limited options for sleep music

Fix: 1. Explore different channels: Check if there are specific channels dedicated to sleep music and try them out for more options. OR 2. Cre... ⇲
 
Login issue

Inability to log in on Control4

Fix: 1. Check your login credentials: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitiv... ⇲
 
Support issue

No in-app tutorial

Fix: 1. Explore the app: Take some time to navigate through the app's menus and settings. Familiarizing yourself with the layout can help you lea... ⇲

Technical support response is slow

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on their website for common issues and solutions. OR 2. Us... ⇲
 
Crashes issue

Calm Radio freezes or crashes

Fix: 1. Restart the app: Close the app completely and reopen it. This can help resolve temporary freezing issues. OR 2. Update the app: Ensure... ⇲
 
Payments issue

No trial period for subscription

Fix: 1. Look for promotional offers: Occasionally, apps may offer promotional trials or discounts. Keep an eye on the app or their website for an... ⇲
 
Audio issue

Ads are too loud

Fix: 1. Adjust device volume: Lower the volume on your device before starting the app to help mitigate the loudness of ads. OR 2. Upgrade to p... ⇲

Inconsistent audio quality

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect audio quality. OR 2. Adj... ⇲
 
Search issue

No access to holiday channels under browse

Fix: 1. Check for updates: Ensure that the app is updated, as new channels may be added in updates. OR 2. Search for holiday channels: Use the... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
5.7%

Neutral
3.0%

~ from our NLP analysis of 3,461 combined software ratings.

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 Private Data Calm Radio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Calm Radio Monthly: $11.99 Calm Radio Monthly subscription (recurring)
  2. Calm Radio Yearly: $119.99 Calm Radio Yearly subscription (recurring)
  3. Calm Radio Monthly (tvOS): $11.99 Calm Radio Monthly subscription (recurring)