fix problems on Hidden Objects [iphone]

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—— Run into issues on Hidden Objects? Get help pending when official support gets back to you!

Hidden Objects: Puzzle Games
Info:
company: Azur Interactive Games Limited
: https://azurgames.com/
: azurgames.com
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Gameplay issue
Inability to play in horizontal mode

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner to access the Control Center and ensure the orienta... ⇲
Objects are not well hidden

Fix: Take your time to explore the scene thoroughly. Sometimes, objects may blend in with the background, so a careful examination can help. OR... ⇲
Timer is frustrating

Fix: Focus on playing at a relaxed pace. If the timer is causing stress, consider taking breaks between levels to reduce pressure. OR If the g... ⇲
Limited options for gameplay modes

Fix: Explore the app thoroughly to ensure you have unlocked all available modes. Some modes may require progression through levels to access. O... ⇲
No progression after many levels

Fix: Check if there are any updates available for the app that may include new levels. Go to the App Store and see if an update is pending. OR... ⇲
Lack of outdoor scenes

Fix: Explore different levels to see if any outdoor scenes are available. Sometimes, they may be unlocked as you progress. OR Consider providi... ⇲
 
Ads issue
Excessive and lengthy ads

Fix: Try playing the game during off-peak hours when ad traffic may be lower, potentially resulting in shorter ad durations. OR Look for an op... ⇲
Ads appear even in ad-free version

Fix: Check if you are logged into the correct account that has the ad-free version activated. Sometimes, logging out and back in can resolve this... ⇲
 
UI issue
Inconsistent object scaling

Fix: Try adjusting your device's display settings. Go to Settings > Display & Brightness and check if 'Display Zoom' is set to standard. OR If... ⇲
Repetitive backgrounds

Fix: Explore different levels to see if there are variations in backgrounds. Sometimes, later levels may introduce new scenes. OR Consider tak... ⇲
Lack of zoom function for objects

Fix: Try using the pinch-to-zoom gesture on your device to see if it works within the app, as some apps support this feature even if not explicit... ⇲
Difficulty in identifying objects due to color

Fix: Adjust your device's color settings. Go to Settings > Accessibility > Display & Text Size and experiment with color filters to enhance visib... ⇲
Clarity of images decreases at higher levels

Fix: Check your device's storage. Low storage can affect app performance. Go to Settings > General > iPhone Storage and free up space if necessar... ⇲
Unclear object descriptions

Fix: Take a moment to carefully read the descriptions provided. Sometimes, they may contain hints about the object's appearance. OR If the des... ⇲
 
Settings issue
Inability to turn off hint button

Fix: Look for an option in the settings menu of the app that allows you to disable hints or adjust hint settings. OR If no option exists, try... ⇲
 
Search issue
Incorrect marks while searching

Fix: Take your time to ensure you are accurately identifying objects. Sometimes, the game may have a slight delay in registering your selections.... ⇲
 
Payments issue
Subscription fee is too high

Fix: Consider using the app in its free version and explore all available features before deciding on a subscription. OR Look for promotional... ⇲
 
Crashes issue
Game crashes on startup

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.6%

Neutral
7.0%

Bad experience
3.4%

~ from our NLP analysis of 235,722 combined software ratings.

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 Private Data Hidden Objects collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium Subscription: $4.99 Premium Subscription
  2. No Ads: $9.99 No Ads anymore
  3. Yearly Membership: $89.99 Yearly Membership
  4. Monthly Membership: $12.99 Monthly Membership
  5. Hints (30 for the 1 purchase): $6.99 18 hints (30 for the first purchase)
  6. 5 hints: $1.99 5 magnifying glass
  7. 8 hints(10 for the 1 purchase): $2.99 8 hints (10 for the first purchase)
  8. 70 hints: $19.99 70 hints
  9. Special Offer: $4.99 No ads with hints