fix problems on Hidden City [iphone]

—— Run into issues on Hidden City? Get help pending when official support gets back to you!

Hidden City: Object Seekers

Info:

company: G5 Entertainment AB

: https://support.g5.com/hc/en-us/categories/360002985040

: www.g5.com

Chat with our AI-based Hidden City Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Game requires in-app purchases to progress

Fix: Focus on completing daily quests and events that offer rewards without requiring purchases. These can often provide enough resources to prog... »»

Difficult to find hidden items

Fix: Take your time and use a systematic approach to search for items. Start by scanning the entire scene for any outlines or shadows that may in... »»

Ads issue

Frequent pop-ups interrupt gameplay

Fix: Check the game settings to see if there is an option to reduce or disable pop-ups. Some games allow you to limit notifications or promotiona... »»

Annoying ads disrupt flow

Fix: If possible, play the game during times when you can tolerate interruptions, or try to complete levels quickly to minimize ad exposure. OR... »»

Crashes issue

Game crashes or freezes during ads

Fix: Ensure that your device's operating system and the game app are both updated to the latest versions. Updates often include bug fixes that ca... »»

Payments issue

High cost of in-game items

Fix: Prioritize which items you really need and save your in-game currency for those. Focus on earning currency through gameplay rather than purc... »»

Gameplay issue

Limited time to complete challenges

Fix: Plan your gameplay sessions around the challenge time limits. Set aside specific times to play when you can focus on completing challenges w... »»

Unclear path forward in gameplay

Fix: Refer to any available guides or walkthroughs online that can provide clarity on the game's objectives and progression. These resources can... »»

Difficulty in using purchased tools during events

Fix: Familiarize yourself with the interface for using tools before the event starts. Practice using them in regular gameplay to ensure you know... »»

Too many concurrent challenges

Fix: Prioritize challenges based on their rewards and your current needs. Focus on completing the most beneficial challenges first to manage your... »»

Daily quest list requires reopening the game

Fix: Set a reminder to check the daily quests at a specific time each day. This can help you stay on top of your quests without feeling overwhelm... »»

Bugs issue

Glitches and bugs in recent updates

Fix: Try uninstalling and reinstalling the app. This can often resolve issues caused by corrupted files during updates. OR Check for any avail... »»

Compatibility issue

Inconsistent gameplay experience across platforms

Fix: If you are experiencing issues on a specific platform, try playing on a different device if possible. This can help determine if the problem... »»

UI issue

Visual changes hinder gameplay

Fix: Adjust the game settings to see if there are options to change the visual effects or graphics quality. Lowering the graphics settings may im... »»

Confusing item representations

Fix: Take time to familiarize yourself with the item representations in the game. Sometimes, keeping a reference guide or notes can help you reme... »»

Customization issue

Lack of options for older players

Fix: Explore the game settings for any accessibility options that may enhance your experience. Some games offer features that cater to different... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.0%

Neutral

10.9%

Bad experience

4.2%

~ from our NLP analysis of 85,600 combined software ratings.

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Private Data Hidden City collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

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