fix problems on AIRSTAGE [iphone]

—— Run into issues on AIRSTAGE ? Get help pending when official support gets back to you!

AIRSTAGE Mobile

Info:

company: FUJITSU GENERAL LIMITED

: https://www.fujitsu-general.com/global/support/faq/airstage-mobile/index.html

: www.fujitsu-general.com

Chat with our AI-based AIRSTAGE Support

🛠️ Common AIRSTAGE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Losing connection frequently

Fix: 1. Ensure that your iPhone is within a reasonable distance from the AIRSTAGE device to maintain a strong Wi-Fi signal. If possible, reduce t... ⇲

Cannot schedule fan speed

Fix: 1. Open the AIRSTAGE app and navigate to the fan speed settings. Ensure that you are in the correct mode that allows fan speed scheduling. 2... ⇲

Bugs issue

Fan does not turn off after scheduled time

Fix: 1. Double-check the scheduling settings in the AIRSTAGE app to ensure that the schedule is set correctly. 2. Restart the AIRSTAGE device to... ⇲

UI issue

AIRSTAGE does not allow switching between operation modes

Fix: 1. Ensure that you are connected to the AIRSTAGE device and that it is powered on. 2. Try closing the app completely and reopening it to see... ⇲

Screenshots do not match the application

Fix: 1. Ensure that you are using the latest version of the app, as screenshots may be outdated. 2. Check the app's official website or user manu... ⇲

Network issue

AIRSTAGE does not work with VPN active

Fix: 1. Temporarily disable the VPN on your iPhone by going to Settings > VPN and toggling it off. 2. After disabling the VPN, try using the AIRS... ⇲

AIRSTAGE goes offline within a few days

Fix: 1. Check your Wi-Fi connection and ensure that it is stable. 2. Restart both your iPhone and the AIRSTAGE device to refresh the connection.... ⇲

Settings issue

Quiet operation cannot be selected on timer options

Fix: 1. Check the app settings to ensure that you are in the correct mode that allows quiet operation. 2. Restart the app to refresh its settings... ⇲

Updates issue

Firmware update fails

Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network before attempting the firmware update. 2. Restart both the AIRSTAGE device... ⇲

Automatic update scheduling option is missing

Fix: 1. Check the app settings to see if there is an option to enable automatic updates. 2. Ensure that you are using the latest version of the a... ⇲

Compatibility issue

Incompatibility with certain adapters

Fix: 1. Check the specifications of the AIRSTAGE device to ensure that the adapter you are using is compatible. 2. If you have access to a differ... ⇲

Crashes issue

AIRSTAGE crashes during registration

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Restart your iPhone and try... ⇲

Registration issue

Requires frequent re-registration on iPhone

Fix: 1. Ensure that you are using the correct login credentials and that your internet connection is stable. 2. Check for any app updates that ma... ⇲

No QR code or SSID for pairing

Fix: 1. Refer to the user manual for the AIRSTAGE device to find instructions on how to pair it without a QR code or SSID. 2. Ensure that the dev... ⇲