fix problems on Sangoma Talk [iphone]

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—— Run into issues on Sangoma Talk? Get help pending when official support gets back to you!

Sangoma Talk
Info:
company: Sangoma Technologies
: http://www.sangoma.com
: www.sangoma.com
Chat with our AI-based Sangoma Talk Support
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Features issue

Requires multiple apps for complete experience

Fix: Identify which features are missing and look for dedicated apps that can fulfill those needs. For example, if you need SMS functionality, co... ⇲

Cannot dial directly

Fix: Check your app settings to ensure that dialing options are configured correctly. Look for any settings related to dialing preferences within... ⇲
 
UI issue

Calls show up in regular phone app

Fix: Adjust your settings to manage how calls are handled. Go to Settings > Phone > Call Forwarding and ensure that it is set up according to you... ⇲

Sangoma Talk forces iPad into portrait mode

Fix: Check if there is a setting within the app that allows you to change the orientation. Some apps have a setting for screen orientation that c... ⇲

Mute button gets pressed unintentionally

Fix: Be mindful of how you hold your device while using the app. Try using a phone case that provides better grip and prevents accidental button... ⇲
 
Notifications issue

Incoming calls only work when app is open

Fix: Keep the app running in the background. To do this, simply switch to another app instead of closing Sangoma Talk. This will allow it to rece... ⇲

No notifications for missed calls

Fix: Check the notification settings for Sangoma Talk. Go to Settings > Notifications > Sangoma Talk and ensure that notifications are enabled. Y... ⇲
 
Bugs issue

Super buggy SMS functionality

Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage, find Sangoma Talk, and select 'Offload App' to clear temporary fi... ⇲

Sangoma Talk is unreliable

Fix: Ensure your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can improve... ⇲

Frequent bugs and glitches

Fix: Regularly update the app to the latest version. Developers often release patches to fix bugs and improve stability. Check for updates in the... ⇲
 
Compatibility issue

No Apple Watch integration

Fix: Check for any available updates for both the Sangoma Talk app and your Apple Watch. Sometimes, integration features are added in updates, so... ⇲

No longer works with AirPod Pros

Fix: Ensure that your AirPods are properly connected. Go to Settings > Bluetooth and check if your AirPods are listed as connected. If not, try r... ⇲
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 what users are saying
Bad experience
42.6%

Good experience
41.0%

Neutral
16.4%

~ from our NLP analysis of 61 combined software ratings.

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 Private Data Sangoma Talk collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics
    • Other Data