fix problems on Favor [iphone]

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—— Run into issues on Favor? Get help pending when official support gets back to you!

Favor: Texas Food Delivery
Info:
company: NeighborFavor Inc.
: https://www.favordelivery.com
: www.favordelivery.com
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UI issue

Difficult to navigate app

Fix: Take some time to familiarize yourself with the app's layout. Explore the different sections, such as 'Browse Restaurants' and 'Order Histor... ⇲
 
Bugs issue

Runners cancel orders frequently

Fix: When placing an order, try to choose restaurants that have a higher rating for reliability. You can check reviews or ratings for the restaur... ⇲

Orders often not received

Fix: Always double-check your delivery address before placing an order. Ensure that it is correct and complete to avoid delivery issues. OR If... ⇲

Inaccurate estimated delivery times

Fix: When placing an order, consider adding a buffer time to the estimated delivery time provided by the app. This can help manage your expectati... ⇲

Missing items in orders

Fix: When receiving your order, check the items against your order summary immediately. If something is missing, take a photo of the order and th... ⇲

Inconsistent restaurant availability

Fix: Check the app frequently for updates on restaurant availability, as it can change based on demand and time of day. OR If a restaurant is... ⇲

Frequent order cancellations

Fix: If you experience frequent cancellations, try ordering during off-peak hours when demand is lower, which may lead to more reliable service.... ⇲
 
Slow issue

Long delivery times

Fix: Check the estimated delivery time before placing your order. If the time seems unusually long, consider choosing a different restaurant or o... ⇲
 
Support issue

Poor customer service response

Fix: Use the in-app support feature to submit your inquiries or issues. Be clear and concise in your message to help expedite the response time.... ⇲

Drivers unresponsive

Fix: If a driver is unresponsive, try to contact them through the app's messaging feature. Be polite and patient, as they may be busy with other... ⇲

Limited communication from drivers

Fix: If you find communication lacking, try to initiate contact through the app's messaging feature. This can help clarify any questions or conce... ⇲
 
Features issue

Lack of driver tracking

Fix: Ensure that you have the latest version of the app installed, as updates may include improved tracking features. Check your app store for an... ⇲
 
Payments issue

Automatic high tips set

Fix: Before finalizing your order, look for the tip option in the checkout process. You should be able to adjust the tip amount to your preferenc... ⇲

Unclear total charges before payment

Fix: Before confirming your order, carefully review the order summary, which should list all charges, including service fees and tips. If anythin... ⇲

High fees compared to competitors

Fix: Before placing an order, compare the total fees with other delivery apps to ensure you are getting the best deal. If Favor's fees are consis... ⇲

Inability to adjust tip before delivery

Fix: Check the app settings to see if there is an option to adjust the tip amount before delivery. If not, you may need to accept the default set... ⇲
 
Updates issue

Vague order updates

Fix: If you receive vague updates, try refreshing the app or logging out and back in to see if more detailed information becomes available. OR... ⇲
 
Security issue

Temporary card bans

Fix: If your card is temporarily banned, check your payment method settings in the app. Ensure that your card information is correct and up to da... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.4%

Neutral
1.8%

~ from our NLP analysis of 302,870 combined software ratings.

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 Private Data Favor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics