fix problems on Sarku Japan [iphone]

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—— Run into issues on Sarku Japan? Get help pending when official support gets back to you!

Sarku Japan
Info:
company: Skoop! Inc.
: https://www.sarkujapan.com
: www.sarkujapan.com
Chat with our AI-based Sarku Japan Support
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Compatibility issue

Not compatible with Apple’s credit card auto fill

Fix: Manually enter your credit card information in the app. You can find your saved credit card details in Settings > Wallet & Apple Pay. OR... ⇲

Doesn’t work with Face ID

Fix: Ensure that Face ID is enabled for the app by going to Settings > Face ID & Passcode and checking the app's permissions. OR If Face ID is... ⇲
 
UI issue

Requires too many confirmation steps to place an order

Fix: Familiarize yourself with the order process to streamline your actions. Prepare your order in advance to minimize confirmation steps. OR... ⇲

Random screen redirects when entering card information

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the Sarku Japan app, and choosing 'Offload App'. Reinstall... ⇲

No way to track points

Fix: Check the app settings or user profile section to see if there is an option to view your points or rewards balance. OR Keep a manual reco... ⇲

No receipt scanning option for credit

Fix: Manually enter your receipt details into the app if there is no scanning feature available. OR Keep physical copies of your receipts for... ⇲

Order preparation not prioritized

Fix: Communicate with the restaurant staff upon arrival to ensure your order is prioritized if you are waiting too long. OR Consider placing y... ⇲

Outdated app design

Fix: Check for any available updates in the App Store that may improve the app's design and functionality. OR Provide feedback through the app... ⇲

Difficulties in placing orders

Fix: Familiarize yourself with the app's layout and order process to make it easier to navigate. OR Consider using a different device to see i... ⇲

Inaccessible specials section

Fix: Check for any updates to the app that may restore access to the specials section. OR Contact the restaurant directly to inquire about cur... ⇲
 
Bugs issue

Coupon issues at the restaurant

Fix: Verify the coupon terms and conditions before visiting the restaurant. Ensure that the coupon is still valid and applicable to your order.... ⇲

Order discrepancies between app and restaurant

Fix: Confirm your order details in the app before finalizing. Take a screenshot of your order for reference when you arrive at the restaurant.... ⇲

Inconsistent coupon redemption

Fix: Always check the terms of the coupon before attempting to redeem it to ensure it is valid for your order. OR If a coupon fails to redeem,... ⇲
 
Registration issue

Sarku Japan fails to register users

Fix: Double-check that you are entering all required information correctly, including email and password. Ensure your internet connection is stab... ⇲

Invalid mobile number error for registration

Fix: Ensure that you are entering your mobile number in the correct format, including the country code if required. OR Try using a different m... ⇲
 
Login issue

Log in button greyed out

Fix: Ensure that all required fields are filled out correctly. Check for any error messages that may indicate what is missing. OR Restart the... ⇲

Login issues after initial use

Fix: Reset your password if you are unable to log in. Use the 'Forgot Password' feature in the app. OR Clear the app's cache or reinstall the... ⇲

Unexpected log out without consent

Fix: Check your app settings to see if there is an option to stay logged in or remember your login details. OR If this issue persists, conside... ⇲
 
Payments issue

Payment errors after adding credit/debit card

Fix: Verify that your card information is entered correctly, including the card number, expiration date, and CVV code. OR Try removing the car... ⇲

Error charging credit card during checkout

Fix: Verify that your credit card information is correct and that there are no issues with your card provider. OR Try using a different paymen... ⇲
 
Glitches issue

Frequent errors and glitches

Fix: Ensure that the app is updated to the latest version available in the App Store. Updates often fix bugs and improve performance. OR Clear... ⇲
 
Customization issue

Limited customization options for orders

Fix: Check if there are any hidden customization options in the app that may not be immediately visible. OR Consider calling the restaurant di... ⇲
 
Syncing issue

Missing order history after placing orders

Fix: Check if there is a filter or setting in the app that hides past orders. Look for an 'Order History' or 'Past Orders' section. OR Keep a... ⇲
 
Network issue

Location availability issues

Fix: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and checking the app's permissions.... ⇲

Online ordering unavailable message

Fix: Check the app's status or the restaurant's website to see if online ordering is temporarily disabled. OR Try using the app during differe... ⇲
 
Notifications issue

Closed location notifications during business hours

Fix: Verify the restaurant's hours of operation on their website or call them directly to confirm if they are open. OR Try refreshing the app... ⇲
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 what users are saying
Bad experience
86.7%

Good experience
6.7%

Neutral
6.7%

~ from our NLP analysis of 15 combined software ratings.

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 Private Data Sarku Japan collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Diagnostics