fix problems on VideoGet [iphone]

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—— Run into issues on VideoGet? Get help pending when official support gets back to you!

VideoGet: Downloader & Editor
Info:
company: Nguyen Anh
: https://facebook.com/videogetapp
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Network issue

WiFi transfer only for computer

Fix: 1. Use cloud storage: Upload your videos to a cloud service like Google Drive or Dropbox from your computer, then access them on your iPhone... ⇲
 
Ads issue

Constant download pop-up is annoying

Fix: 1. Check app settings: Open VideoGet and navigate to the settings menu. Look for options related to notifications or download prompts and ad... ⇲

Advertisements persist after pro upgrade

Fix: 1. Restart the app: Sometimes, the app may need to be restarted to recognize the pro upgrade. Close the app completely and reopen it to see... ⇲
 
Storage issue

Limited video storage for non-pro users

Fix: 1. Manage storage: Regularly delete videos you no longer need to free up space. Go to your video library in the app, select the videos you w... ⇲
 
Downloads issue

Inability to download from Safari

Fix: 1. Use the VideoGet app directly: Instead of using Safari, open VideoGet and use its built-in browser (if available) to navigate to the vide... ⇲

Downloads sometimes include ads instead of videos

Fix: 1. Verify download links: Before downloading, check the URL to ensure it points to the actual video and not an ad. If the link looks suspici... ⇲
 
Audio issue

Background music stops when leaving app

Fix: 1. Check app settings: Look for any settings related to background playback within VideoGet. Some apps have options to allow music to contin... ⇲

Playback controls not functional with Bluetooth

Fix: 1. Check Bluetooth connection: Ensure that your Bluetooth device is properly connected. Go to Settings > Bluetooth and confirm that your dev... ⇲

Weird audio issues during playback

Fix: 1. Check audio settings: Go to the app settings and look for audio options. Ensure that the audio output is set correctly and that any enhan... ⇲
 
Video issue

Cannot share videos as video files

Fix: 1. Use the share feature: Open the video you want to share in VideoGet, and look for a share button. If it allows sharing via social media o... ⇲
 
Freezing issue

VideoGet freezes during downloads

Fix: 1. Clear app cache: If VideoGet has an option to clear cache or temporary files, use it to free up resources that may be causing the app to... ⇲
 
UI issue

No option to delete videos easily

Fix: 1. Access video library: Go to the section of the app where your downloaded videos are stored. Look for an edit or delete option, which may... ⇲
 
Search issue

Search function not responsive in YouTube

Fix: 1. Check internet connection: Ensure that your device is connected to the internet. A weak or unstable connection can cause search functions... ⇲
 
Payments issue

VideoGet fails to restore pro version

Fix: 1. Check account login: Ensure you are logged into the same account that you used to purchase the pro version. Go to the app settings and ve... ⇲
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 what users are saying
Good experience
63.7%

Bad experience
29.9%

Neutral
6.4%

~ from our NLP analysis of 1,651 combined software ratings.

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 Private Data VideoGet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Upgrade to Pro: $29.99 Upgrade to Pro
  2. Video Get Premium WeekLy: $2.99 Access all features, pay weekly
  3. Video Get Premium Monthly: $7.99 Access all features, pay monthly