fix problems on Roon ARC [iphone]

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—— Run into issues on Roon ARC? Get help pending when official support gets back to you!

Roon ARC
Info:
company: Roon Labs
: http://roonlabs.com/support.html
: roonlabs.com
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Audio issue

Limited audio quality for Tidal

Fix: 1. Check your Tidal settings within Roon. Go to Settings > Services > Tidal and ensure that the audio quality is set to the highest availabl... ⇲
 
Network issue

Poor connection warnings

Fix: 1. Check your Wi-Fi signal strength. If you are far from the router, consider moving closer or using a Wi-Fi extender. 2. Restart your route... ⇲

Unreliable connection

Fix: 1. Test your internet speed using a speed test app. If your speed is low, consider upgrading your internet plan or troubleshooting your netw... ⇲

Requires constant internet connection for core

Fix: 1. If you need to use Roon ARC offline, consider downloading your favorite tracks or playlists for offline listening while you have an inter... ⇲
 
Login issue

Roon ARC auto signs out

Fix: 1. Ensure that you are using the latest version of Roon ARC. Check for updates in the App Store. 2. Clear the app cache by going to Settings... ⇲
 
Downloads issue

Download issues

Fix: 1. Check your storage space on your iPhone. Go to Settings > General > iPhone Storage to ensure you have enough space for downloads. 2. Ensu... ⇲

Inability to select storage location for downloads

Fix: 1. By default, Roon ARC saves downloads to the device's internal storage. Ensure you have enough space available. 2. If you need to manage s... ⇲

Missing downloads after updates

Fix: 1. Check the app settings to see if there is an option to restore or re-download missing content. 2. Ensure that your downloads are not bein... ⇲
 
Crashes issue

Crashes frequently

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app cache by going... ⇲
 
Performance issue

Flaky performance

Fix: 1. Close other apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them. 2. Restar... ⇲
 
UI issue

Basic interface

Fix: 1. Familiarize yourself with the app's features and layout. Sometimes, a basic interface can be more efficient once you know where everythin... ⇲

No quick navigation in CarPlay

Fix: 1. Use Siri to control playback while in CarPlay. You can say commands like 'Play my favorite playlist' to navigate quickly. 2. Familiarize... ⇲
 
Syncing issue

Playlist syncing issues

Fix: 1. Ensure that your Roon Core is connected to the internet and that your playlists are saved correctly. 2. Try refreshing the app by closing... ⇲
 
Battery issue

Battery drain

Fix: 1. Check for background app refresh settings. Go to Settings > General > Background App Refresh and disable it for Roon ARC. 2. Lower the sc... ⇲
 
Freezing issue

Roon ARC locks up

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping Roon ARC off the screen. Then reopen the app. 2. Restart your... ⇲
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 what users are saying
Good experience
57.2%

Bad experience
37.0%

Neutral
5.8%

~ from our NLP analysis of 138 combined software ratings.

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 Private Data Roon ARC collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers