fix problems on W App [iphone]

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—— Run into issues on W App? Get help pending when official support gets back to you!

W App - Anonymous polls
Info:
company: SLAY GmbH
: https://www.slay.cool/
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Slow issue

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find W App, and tap on it. If there’s an option to 'Offload App', do that to... ⇲
 
Registration issue

requires phone number for registration

Fix: 1. Use a temporary phone number: If you are uncomfortable providing your personal number, consider using a temporary phone number service (l... ⇲
 
Privacy issue

automatically adds contacts without consent

Fix: 1. Review app permissions: Go to Settings > Privacy > Contacts and check if W App has permission to access your contacts. If it does, you ca... ⇲

inability to remove personal information from app

Fix: 1. Check privacy settings: Go to the app's settings and look for privacy options that allow you to manage or delete personal information. If... ⇲
 
Messages issue

sends unsolicited messages to contacts

Fix: 1. Disable messaging permissions: Go to Settings > Privacy > Contacts and revoke W App's access to your contacts. This will prevent the app... ⇲
 
Bugs issue

inaccurate polling results

Fix: 1. Verify poll settings: Ensure that the polls you create have clear instructions and options. Misleading options can lead to inaccurate res... ⇲

fake profiles and compliments

Fix: 1. Report suspicious profiles: Use the app's reporting feature to flag fake profiles or inappropriate compliments. This helps improve the co... ⇲

issues with friend requests not being recognized

Fix: 1. Refresh the app: Close and reopen the app to refresh the friend request section. Sometimes, the app may not update in real-time. 2. Check... ⇲

presence of bot accounts

Fix: 1. Report bot accounts: Use the app's reporting feature to flag any accounts you suspect are bots. This helps maintain the integrity of the... ⇲
 
Payments issue

high subscription cost for revealing sender

Fix: 1. Evaluate the necessity: Consider whether revealing the sender is essential for your use of the app. If not, you may choose to use the app... ⇲
 
Customization issue

inability to change profile picture

Fix: 1. Check app settings: Go to your profile settings within the app and look for an option to change your profile picture. If it’s not availab... ⇲
 
Settings issue

cool-down period for polls is too long

Fix: 1. Plan ahead: If you know the cool-down period is long, plan your polls in advance to accommodate this delay. Create multiple polls at once... ⇲
 
Crashes issue

W App crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of W App by checking the App Store for updates. Developers often release updates... ⇲
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 what users are saying
Good experience
87.5%

Bad experience
7.7%

Neutral
4.8%

~ from our NLP analysis of 5,725 combined software ratings.

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 Private Data W App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. W App Gold: $6.99 Unlimited hints and reveal real names
  2. W App - Reveal Name: $3.99 Get 2 more reveals