fix problems on InDrive. Save On City Rides [iphone]

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—— Run into issues on InDrive. Save On City Rides? Get help pending when official support gets back to you!

inDrive. Save on city rides
Info:
company: SUOL INNOVATIONS LTD
: https://indrive.com/en/contacts/
Chat with our AI-based inDrive. Save on city rides Support
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Bugs issue
Drivers often arrive late

Fix: 1. Check Traffic Conditions: Use a navigation app to check real-time traffic conditions before booking a ride. This can help you anticipate... »»
Inconsistent fare pricing

Fix: 1. Review Fare Estimates: Before confirming a ride, check the fare estimate provided in the app. If it seems unusually high, consider waitin... »»
No real-time ride tracking

Fix: 1. Enable Location Services: Ensure that Location Services are enabled for inDrive in your iPhone settings to allow real-time tracking. 2. R... »»
Drivers manipulate fares

Fix: 1. Report Suspicious Activity: If you suspect fare manipulation, use the in-app reporting feature to report the driver. Provide as much deta... »»
Drivers cancel rides frequently

Fix: 1. Book During Off-Peak Hours: Try to book rides during less busy times to reduce the likelihood of cancellations. 2. Provide Clear Pickup I... »»
Inability to communicate with drivers easily

Fix: 1. Use In-App Messaging: If available, use the in-app messaging feature to communicate with drivers instead of relying on phone calls. 2. Pr... »»
App does not show driver details

Fix: 1. Check App Settings: Go to the app settings to see if there are options to enable driver details visibility. 2. Use Alternative Apps: If d... »»
Inaccurate pickup location

Fix: 1. Manually Adjust Pickup Location: Before confirming your ride, manually adjust the pickup pin on the map to ensure it accurately reflects... »»
Drivers may not follow navigation directions

Fix: 1. Provide Clear Directions: When booking, include specific directions or landmarks in the notes section to help drivers navigate better. 2.... »»
 
Support issue
Customer support is unresponsive

Fix: 1. Use In-App Support: Navigate to the help section within the app to submit a support request. Be clear and concise in your message to incr... »»
Difficult to retrieve lost items

Fix: 1. Contact Driver Directly: If you realize you've left something in a vehicle, try to contact the driver through the app immediately to arra... »»
 
Account issue
Difficult to delete account

Fix: 1. Access Account Settings: Open the app, go to your profile, and look for account settings. There may be an option to delete your account d... »»
Long document validation process for drivers

Fix: 1. Check for Updates: Ensure that the app is updated, as newer versions may streamline the document validation process. 2. Provide Feedback:... »»
 
Settings issue
App does not allow low offers

Fix: 1. Check Pricing Options: Review the app settings to see if there are any options to adjust your fare preferences or settings. 2. Use Altern... »»
App does not allow for price negotiation

Fix: 1. Use Alternative Apps: If price negotiation is important to you, consider using other ride-sharing apps that allow for fare negotiation. 2... »»
 
Security issue
No ID verification for users

Fix: 1. Verify Your Profile: Ensure that your profile is complete with accurate information, which may help in establishing trust with drivers. 2... »»
App lacks safety features for passengers

Fix: 1. Use Alternative Apps: If safety features are a priority, consider using other ride-sharing services that offer enhanced safety measures,... »»
 
Privacy issue
Drivers contact passengers outside the app

Fix: 1. Report the Driver: Use the in-app reporting feature to report any driver who contacts you outside the app. This helps maintain safety and... »»
Drivers may not match profile pictures

Fix: 1. Verify Driver Details: When a driver arrives, check their vehicle details (license plate, car model) to ensure they match the information... »»
 
UI issue
App interface is laggy

Fix: 1. Close Background Apps: Double-click the home button and swipe up on apps to close them, freeing up resources for inDrive. 2. Restart Your... »»
 
Features issue
Limited mapping features

Fix: 1. Use External Maps: If the inDrive mapping features are insufficient, consider using a separate navigation app (like Google Maps) for bett... »»
No option to schedule rides

Fix: 1. Use Alternative Apps: If scheduling rides is crucial, consider using other ride-sharing apps that offer this feature. 2. Plan Ahead: Book... »»
Limited options for ride types

Fix: 1. Use Alternative Apps: If you need specific ride types (like shared rides or luxury options), consider using other ride-sharing services t... »»
App does not support multiple passengers

Fix: 1. Use Alternative Apps: If you frequently travel with multiple passengers, consider using other ride-sharing services that support group ri... »»
 
Payments issue
High commission fees for drivers

Fix: 1. Compare with Other Services: Research other ride-sharing services to see if they offer better commission rates for drivers, and consider... »»
App requires cash payments only

Fix: 1. Check Payment Settings: Go to the app settings to see if there are options to add credit or debit cards for cashless payments. 2. Use Alt... »»
 
Messages issue
No built-in messaging feature

Fix: 1. Use Alternative Communication: If the app lacks a messaging feature, use your phone's messaging app to communicate with drivers if they p... »»
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 what users are saying
Good experience
96.7%

Neutral
1.7%

Bad experience
1.6%

~ from our NLP analysis of 236,862 combined software ratings.

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Rida — cheaper than taxi ride

 Private Data inDrive. Save on city rides collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics