fix problems on Maxim [iphone]

—— Run into issues on Maxim? Get help pending when official support gets back to you!

maxim: order a taxi & delivery

Info:

company: PT. SITO

: https://taximaxim.com/country/

: taximaxim.com

Chat with our AI-based maxim Support

🛠️ Common maxim Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No drivers available

Fix: Check the app's location settings to ensure that your GPS is enabled and accurately set to your current location. Sometimes, the app may not... ⇲

Long wait times for taxis

Fix: Consider using the app during peak hours when demand is high. If possible, try to schedule your ride during off-peak hours to reduce wait ti... ⇲

Support issue

Rude drivers

Fix: If you encounter a rude driver, make sure to document the incident by taking notes on what happened and the driver's name or ID, if availabl... ⇲

Poor customer support

Fix: Utilize the in-app support feature to submit your issues or questions. This often provides a quicker response than waiting for email support... ⇲

Poor service overall

Fix: Provide detailed feedback through the app regarding your experiences. This can help the company identify areas for improvement. OR Consid... ⇲

Payments issue

Hidden toll fees

Fix: Before confirming your ride, check the fare estimate provided in the app. It usually includes a breakdown of potential tolls. If you notice... ⇲

High cancellation fees

Fix: Familiarize yourself with the app's cancellation policy to understand when fees apply. This can help you avoid unnecessary charges. OR If... ⇲

Limited payment options

Fix: Check the app's payment settings to see if you can add a different payment method, such as a credit card or digital wallet, that may not hav... ⇲

UI issue

Difficult to cancel bookings

Fix: To cancel a booking, navigate to your active rides section in the app and look for the cancel option. If you have trouble finding it, try re... ⇲

Crashes issue

maxim crashes frequently

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve s... ⇲

Bugs issue

Inaccurate mapping

Fix: Check your device's GPS settings to ensure that location services are enabled for the app. This can improve the accuracy of the mapping feat... ⇲

Slow issue

Delayed arrival times

Fix: Monitor the app for real-time updates on your driver's location. If delays occur, you can communicate with the driver through the app to und... ⇲

Network issue

Low driver availability

Fix: If you frequently experience low driver availability, consider using the app during less busy hours or in areas known for higher driver acti... ⇲

Drivers cancel orders frequently

Fix: If a driver cancels your order, try to request another ride immediately. Sometimes, the next available driver may be closer and can pick you... ⇲

Registration issue

Registration issues with phone numbers

Fix: Ensure that you are entering your phone number in the correct format, including the country code if necessary. Double-check for any typos.... ⇲

Incorrect address registration

Fix: Double-check the address you are entering for accuracy. Make sure there are no typos or incorrect details that could lead to registration is... ⇲

Customization issue

Inability to add multiple addresses

Fix: Check if the app has a feature for saving multiple addresses in your profile settings. If not, consider using a note-taking app to keep trac... ⇲