fix problems on Symplast Patient [iphone]

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—— Run into issues on Symplast Patient? Get help pending when official support gets back to you!

Symplast Patient
Info:
company: Symplast LLC
: http://symplast.com/contact/
: www.symplast.com
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Registration issue

password reset leads to registration page

Fix: 1. Clear browser cache: If you are accessing the password reset through a web browser, clear the cache and cookies. Go to Settings > Safari... ⇲

registration problems

Fix: 1. Check your internet connection: Ensure you have a stable internet connection while trying to register. Switch between Wi-Fi and cellular... ⇲
 
UI issue

clunky date of birth entry

Fix: 1. Use the date picker: If the app has a date picker, use it instead of typing in the date. This can help avoid formatting issues. 2. Check... ⇲

poor user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. This can help improve... ⇲
 
Crashes issue

multiple app crashes

Fix: 1. Update the app: Go to the App Store and check for updates. Developers often release updates to fix crashes and bugs. 2. Restart your iPho... ⇲
 
Uploads issue

photo upload failures

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure that Symplast Patient has permission to access your photos. If not, enabl... ⇲
 
Bugs issue

constant bugs

Fix: 1. Update the app: Regularly check for updates in the App Store, as updates often include bug fixes. 2. Clear app cache: Go to Settings > Ge... ⇲
 
Customization issue

lack of features

Fix: 1. Explore app settings: Sometimes features are hidden in settings. Go through the app settings to see if there are options you may have mis... ⇲
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 what users are saying
Bad experience
54.4%

Good experience
42.1%

Neutral
3.5%

~ from our NLP analysis of 57 combined software ratings.

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 Private Data Symplast Patient collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics