fix problems on The Atlantic Magazine [iphone]

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—— Run into issues on The Atlantic Magazine? Get help pending when official support gets back to you!

The Atlantic Magazine
Info:
company: The Atlantic Monthly Group LLC
: https://www.theatlantic.com/contact/app/
: www.theatlantic.com
Chat with our AI-based The Atlantic Magazine Support
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Loading issue

Inconsistent article access

Fix: If you encounter issues accessing certain articles, ensure that your app is updated to the latest version. Go to the App Store, search for T... ⇲
 
UI issue

Blank 'Today' tab on first use

Fix: If the 'Today' tab is blank, try refreshing the tab by pulling down on the screen. This action can prompt the app to load the latest content... ⇲

Confusing 'Today' tab layout

Fix: Take some time to explore the 'Today' tab and familiarize yourself with its layout. Look for sections like 'Featured', 'Trending', or 'Recom... ⇲

No projects page

Fix: If you are looking for a projects page, consider using the 'Favorites' feature to save articles related to specific topics or projects you a... ⇲

Excessive white space in design

Fix: If the design feels too spacious, try adjusting your device's display settings. Go to Settings > Display & Brightness and adjust the text si... ⇲
 
Onboarding issue

No onboarding guidance

Fix: To get accustomed to the app, explore the main features by tapping around the interface. Take note of the icons and sections available to yo... ⇲
 
Login issue

Subscription login issues

Fix: If you're having trouble logging in, ensure that you are using the correct email and password associated with your subscription. Double-chec... ⇲
 
Ads issue

Ads in the app

Fix: If ads are disruptive, consider subscribing to the premium version of the app if available, as this may remove ads and enhance your reading... ⇲
 
Bugs issue

Poor memory for article position

Fix: To help the app remember your position in articles, try to avoid closing the app completely. Instead, use the 'Home' button to minimize it a... ⇲
 
Customization issue

Limited customization options

Fix: While customization is limited, you can adjust your reading preferences in the settings menu. Look for options related to font size or text... ⇲

No separate dark mode setting

Fix: If you prefer dark mode, check your device settings. Go to Settings > Display & Brightness and enable 'Dark Mode' for your entire device, wh... ⇲
 
Slow issue

Slow loading times

Fix: To improve loading times, ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if performance... ⇲
 
Audio issue

Lack of access to audio articles

Fix: If audio articles are not available in the app, check if they are accessible on the Atlantic's website. You may be able to listen to them di... ⇲

Inability to queue articles for listening

Fix: While the app may not support queuing articles, you can create a list of articles you want to listen to and manually select them one by one.... ⇲
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 what users are saying
Good experience
77.0%

Bad experience
16.6%

Neutral
6.4%

~ from our NLP analysis of 1,997 combined software ratings.

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 Private Data The Atlantic Magazine collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. The Atlantic Magazine: $7.99 The Atlantic Digital
  2. The Atlantic Magazine: $79.99 The Atlantic Digital
  3. January 2011 Issue: $4.99 the Atlantic - January 2011
  4. The Atlantic July/August 2011: $4.99 The Atlantic July/August 2011 Issue
  5. The Atlantic May 2011: $4.99 The Atlantic May 2011
  6. The Atlantic March 2011: $4.99 March 2011 Issue
  7. The Atlantic June 20111: $4.99 June 2011 Issue
  8. The Atlantic Civil War Memorial Issue: $8.99 Atlantic Civil War memorial issue
  9. December 2010 Issue: $4.99 The Atlantic December 2010 Issue
  10. The Atlantic April 2011: $4.99 The Atlantic April 2011 issue