A. 1. Check for app updates in the App Store and install any available updates. 2. Restart the app and check if the mileage counter resets correctly. 3. If the issue persists, try resetting the scooter by turning it off and on again.

B. 1. Keep a manual log of mileage until the app issue is resolved. 2. If the app allows, try clearing the app cache or data.