fix problems on ADP [iphone]

​

—— Run into issues on ADP ? Get help pending when official support gets back to you!

ADP Mobile Solutions
Info:
company: ADP, Inc
: http://www.adp.com/mobilesolutions/support.aspx
: www.adp.com
Chat with our AI-based ADP Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate time card information

Fix: 1. Verify Entries: Check your time card entries for accuracy. If you find discrepancies, manually correct them in the app. 2. Sync Issues: E... ⇲

Errors in displaying pay periods

Fix: 1. Refresh the App: Log out and log back in to refresh the data displayed in the app. 2. Check with HR: If errors persist, contact your HR d... ⇲
 
Account issue

Password reset issues

Fix: 1. Use the 'Forgot Password' Feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email or... ⇲

Temporary password issues

Fix: 1. Use the 'Forgot Password' Feature: If you receive a temporary password, use the 'Forgot Password?' feature to set a new password that you... ⇲
 
Settings issue

Face ID fails to remember settings

Fix: 1. Re-enable Face ID: Go to your iPhone Settings > Face ID & Passcode. Ensure that Face ID is set up for the ADP Mobile Solutions app. If it... ⇲

Cannot edit certain settings

Fix: 1. Check Permissions: Ensure that you have the necessary permissions to edit settings. Some settings may be restricted by your employer. 2.... ⇲

Inability to change tax withholding

Fix: 1. Check Permissions: Ensure you have the necessary permissions to change tax withholding settings, as some may be restricted by your employ... ⇲

ADP does not retain user preferences

Fix: 1. Check App Settings: Go to the app settings and ensure that preferences are saved correctly. Sometimes, toggling settings off and on can h... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. Sometimes, user experience... ⇲

Confusing navigation

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help improve y... ⇲
 
Notifications issue

Notifications not functioning

Fix: 1. Check Notification Settings: Go to your iPhone Settings > Notifications > ADP Mobile Solutions. Ensure that notifications are enabled and... ⇲
 
Login issue

Inconsistent login experience

Fix: 1. Clear App Cache: Go to iPhone Settings > General > iPhone Storage > ADP Mobile Solutions. Tap 'Offload App' to clear the cache, then rein... ⇲
 
Freezing issue

ADP freezes during use

Fix: 1. Restart the App: Close the app completely and reopen it to see if the freezing issue persists. 2. Update the App: Check for updates in th... ⇲
 
Security issue

Requires frequent password changes

Fix: 1. Use a Password Manager: Consider using a password manager to help you keep track of your passwords and generate strong ones that meet sec... ⇲
 
Slow issue

Lags when logging punches

Fix: 1. Ensure Good Connectivity: Make sure you have a stable internet connection when logging punches. Switch to Wi-Fi if possible. 2. Close Bac... ⇲
 
Support issue

Difficult to contact support

Fix: 1. Use In-App Support: Look for any in-app support or help sections that may provide answers to common questions or issues. 2. Check FAQs: V... ⇲

Unresponsive customer service

Fix: 1. Use In-App Support: Look for any in-app support options that may provide answers to common questions or issues. 2. Check FAQs: Visit the... ⇲
 
Compatibility issue

Limited functionality on mobile

Fix: 1. Use Desktop Version: If the mobile app lacks certain features, consider accessing the ADP services through a desktop browser for full fun... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.1%

Bad experience
4.3%

Neutral
2.7%

~ from our NLP analysis of 3,674,984 combined software ratings.

 Switch to these Alternatives:
swipejobs
OnShift Mobile
Staffmark Group WorkNOW
Payactiv
DailyPay On-Demand Pay
WorkJam
Amazon A to Z
Upshıft - Find flexible shifts
randstad: jobs for workers
Clipboard Health

 Private Data ADP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics