fix problems on Cosmos [iphone]

—— Run into issues on Cosmos? Get help pending when official support gets back to you!

Cosmos: Curated Inspiration

Info:

company: Cosmos Entity

: https://link.cosmos.so/community

: cosmos.so

Chat with our AI-based Cosmos Support

🛠️ Common Cosmos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Feed updates slowly

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to th... ⇲

Difficult to close images

Fix: 1. Use the back button: Look for a back arrow or button on the top left corner of the screen to exit the image view. 2. Tap outside the imag... ⇲

Search issue

Limited search results

Fix: 1. Use specific keywords: Try using more specific or varied keywords in your search to yield better results. 2. Check spelling: Ensure that... ⇲

Account issue

Account deletion process is unresponsive

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix issues with the account deletion process. 2... ⇲

Bugs issue

Images sometimes save to wrong boards

Fix: 1. Double-check board selection: Before saving an image, ensure you have selected the correct board. 2. Edit board settings: Go to your boar... ⇲

Privacy issue

Inappropriate content appears despite filters

Fix: 1. Adjust filter settings: Go to the app settings and review your content filters to ensure they are set correctly. 2. Report inappropriate... ⇲

Crashes issue

Cosmos crashes frequently

Fix: 1. Update the app: Check for updates in the App Store and install the latest version to fix bugs that may cause crashes. 2. Restart your iPh... ⇲

Customization issue

Limited categories available

Fix: 1. Explore related apps: If you find the categories limiting, consider exploring other similar apps that may offer a wider range of categori... ⇲

Lacks ability to hide unwanted content

Fix: 1. Use filters: Check if there are any filtering options available in the app settings to limit unwanted content. 2. Report unwanted content... ⇲

No option for sub-boards

Fix: 1. Organize with tags: If sub-boards are not available, consider using tags or labels within your boards to categorize images more effective... ⇲

Limited theme color options

Fix: 1. Explore app settings: Check the app settings to see if there are any hidden options for customizing themes or colors. 2. Provide feedback... ⇲

Forced to follow uninteresting content

Fix: 1. Curate your feed: Actively engage with content you enjoy to help the algorithm understand your preferences better. 2. Unfollow uninterest... ⇲

Storage issue

Only allows saving 500 images

Fix: 1. Regularly review saved images: Periodically go through your saved images and delete those you no longer need to free up space for new one... ⇲

Registration issue

No option for Apple ID account creation

Fix: 1. Use email registration: If Apple ID registration is not available, use an email address to create your account. 2. Check for updates: Ens... ⇲

Performance issue

Unstable app performance

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include performance improvements. 2. Restart your iP... ⇲

Compatibility issue

Difficult to import TikTok slideshows

Fix: 1. Check for import options: Look for any specific import options within the app that may allow you to bring in TikTok content. 2. Save slid... ⇲

UI issue

Social aspect is unclear

Fix: 1. Explore social features: Go through the app's menus and settings to find any social features that may not be immediately obvious. 2. Enga... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.8%

Bad experience

6.0%

Neutral

3.2%

~ from our NLP analysis of 869 combined software ratings.

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Private Data Cosmos collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Cost of Subscriptions

Cosmos Monthly Subscription: $8.00 Monthly Subscription
Cosmos Yearly Subscription: $72.00 Yearly subscription