fix problems on Behance [iphone]

—— Run into issues on Behance? Get help pending when official support gets back to you!

Behance – Creative Portfolios

Info:

company: Adobe Inc.

: https://help.behance.net

: www.behance.net

Chat with our AI-based Behance Support

🛠️ Common Behance Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Behance freezes when accessing notifications

Fix: 1. Force close the Behance app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Behance ap... ⇲

Cannot close project page

Fix: 1. Try tapping the back button or swiping from the left edge of the screen to return to the previous page. 2. If that doesn't work, force cl... ⇲

UI issue

Difficult to return to top of project

Fix: 1. Use the scroll bar on the right side of the screen to quickly navigate to the top of the project. 2. Alternatively, tap the status bar at... ⇲

Cannot like projects without visiting creator's profile

Fix: 1. Use the 'Like' button directly on the project thumbnail if available, instead of navigating to the creator's profile. 2. Check if there a... ⇲

Overwhelming layout and design

Fix: 1. Take time to explore the app gradually, focusing on one section at a time to avoid feeling overwhelmed. 2. Use the search function to fin... ⇲

Pop-up rating request is too quick

Fix: 1. If the pop-up appears too soon, try to ignore it and continue using the app. 2. If possible, check the app settings to see if there is an... ⇲

Inability to zoom in on images

Fix: 1. Try using a pinch gesture on the image to zoom in. 2. If that doesn't work, check if there are any settings in the app that allow for ima... ⇲

New UI design is less engaging

Fix: 1. Familiarize yourself with the new layout by exploring different sections of the app. 2. Provide feedback through the app's feedback featu... ⇲

Swipe navigation is inconsistent

Fix: 1. Practice swiping in different directions to see if the navigation improves. 2. Ensure you are using the latest version of the app, as upd... ⇲

Difficult to add items to mood boards

Fix: 1. Ensure you are following the correct steps to add items, such as selecting the item and choosing the 'Add to Mood Board' option. 2. Check... ⇲

Customization issue

Limited drawing tips for traditional art

Fix: 1. Explore external resources such as YouTube tutorials or online art communities for more comprehensive drawing tips. 2. Consider following... ⇲

Basic digital art content

Fix: 1. Search for specific artists or styles within the app to find more advanced digital art content. 2. Use hashtags related to advanced digit... ⇲

Home tab lacks personalized content

Fix: 1. Engage more with the content you enjoy by liking and following artists to help the app learn your preferences. 2. Clear your app cache to... ⇲

Collections are sorted randomly

Fix: 1. Manually sort your collections by dragging and dropping items into your preferred order if the app allows it. 2. Check if there are any s... ⇲

Search issue

Inaccurate 'For You' page recommendations

Fix: 1. Interact more with the content you like by liking, commenting, or saving projects to improve the algorithm's recommendations. 2. Clear yo... ⇲

Content search yields irrelevant results

Fix: 1. Use specific keywords or phrases when searching for content to narrow down results. 2. Utilize filters if available to refine your search... ⇲

Feed lacks relevant recommendations

Fix: 1. Interact more with content you enjoy by liking and following artists to help the app learn your preferences. 2. Clear your app cache to r... ⇲

Search function is ineffective for finding projects

Fix: 1. Use specific keywords or phrases when searching for projects to narrow down results. 2. Utilize filters if available to refine your searc... ⇲

Uploads issue

Difficult profile creation and post uploading

Fix: 1. Ensure you have a stable internet connection while creating your profile or uploading posts. 2. Follow the prompts carefully and fill in... ⇲

Slow issue

Slow app performance

Fix: 1. Close any background apps that may be consuming resources by double-tapping the home button and swiping up on apps. 2. Restart your iPhon... ⇲

Behance is slow and unresponsive

Fix: 1. Close any unnecessary background apps to free up memory. 2. Restart your iPhone to refresh the system and improve app performance. OR... ⇲

Crashes issue

Behance crashes when accessing portfolios

Fix: 1. Force close the app and reopen it to see if the issue persists. 2. If it continues, try uninstalling and reinstalling the app to clear an... ⇲

Projects crash when viewed multiple times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Behance and selecting 'Offload App'. 2. Reinstall the app to ensu... ⇲

Loading issue

Error loading profile after account creation

Fix: 1. Ensure you have a stable internet connection. 2. Try logging out of the app and logging back in to refresh your profile data. OR 1. If... ⇲

Notifications issue

Notifications cannot be cleared

Fix: 1. Try force closing the app and reopening it to refresh the notifications. 2. Check your notification settings in the app to ensure they ar... ⇲

Video issue

Video refresh issues during live streams

Fix: 1. Ensure you have a strong and stable internet connection while streaming. 2. Close any other apps that may be using bandwidth during the l... ⇲

Animated gifs do not play correctly

Fix: 1. Ensure you have a stable internet connection, as poor connectivity can affect GIF playback. 2. Try refreshing the app or restarting your... ⇲

Updates issue

Old app version was more functional

Fix: 1. Familiarize yourself with the new features and layout by exploring the app's help section or tutorials. 2. Adjust your usage habits to ad... ⇲

Data Loss issue

Editing projects on app leads to data loss

Fix: 1. Always save your changes frequently while editing projects to avoid losing data. 2. Consider drafting your project in a separate note-tak... ⇲

Fix: 1. Ensure you are entering the correct new password and that Caps Lock is not on. 2. If you still cannot log in, try resetting your password... ⇲

Have a specific Problem? Resolve Your Issue below:

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Concepts

Private Data Behance collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
- Other Data