Fix Headout errors on iphone

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Support
Customer service unresponsive

🛠️ Try reaching out to customer service through multiple channels such as email, in-app chat, or social... show fix »
Long wait times for customer support

🛠️ Try reaching out during off-peak hours, such as early morning or late evening, when support staff ma... show fix »
Inconsistent communication regarding bookings

🛠️ Keep all booking confirmations and correspondence organized in a dedicated folder in your email. Thi... show fix »
Last-minute cancellations without alternatives

🛠️ Always check the cancellation policy before booking to understand your options in case of a cancella... show fix »
 
Downloads
App requires download for ticket access

🛠️ Ensure that you have the latest version of the app installed, as updates may improve functionality a... show fix »
No offline access to tickets

🛠️ Before heading to your event, ensure that you have downloaded your tickets within the app. Check the... show fix »
 
Payments
Payment processing issues

🛠️ Double-check your payment information for accuracy, including card number, expiration date, and CVV.... show fix »
Vouchers instead of actual tickets

🛠️ Read the terms and conditions carefully before purchasing to understand if the tickets are vouchers.... show fix »
Currency conversion charges not disclosed

🛠️ Before making a purchase, check the payment page for any currency conversion fees. If not listed, co... show fix »
Refund process slow and unhelpful

🛠️ Keep a record of all communications regarding your refund request, including dates and times. This c... show fix »
 
Bugs
Inaccurate ticket availability

🛠️ Refresh the app or website to ensure you are viewing the most current availability. Sometimes, ticke... show fix »
Misleading information about ticket purchases

🛠️ Always read the full description and terms of the ticket before purchasing. Look for any disclaimers... show fix »
 
Battery
App drains battery excessively

🛠️ Check the app's background activity in your iPhone settings. Go to Settings > Battery and see if Hea... show fix »
 
Settings
Cancellation policies unclear

🛠️ Before booking, look for the cancellation policy on the ticket details page. This information is oft... show fix »
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 Contact Support
Developer:
Headout Inc.
Email:
  https://www.headout.com/help
Terms/Privacy:
⚔️ https://www.headout.com/privacy-policy
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 Private Data Headout collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
90.4%

Negative experience
7.7%

Neutral
1.9%

~ from our NLP analysis of 2,635 combined software ratings.