fix problems on V720 [iphone]

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—— Run into issues on V720? Get help pending when official support gets back to you!

V720
Info:
company: 广州钱柜物联科技有限公司
: http://v720app.naxclow.com/
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Settings issue

Cannot change password for AP mode

Fix: 1. Open the app and navigate to the settings menu. 2. Look for the 'AP Mode' settings. 3. If there is no option to change the password, try... ⇲

No option for motion detection

Fix: 1. Check the app settings to see if there is an option to enable motion detection. If not, consult the user manual for any hidden settings.... ⇲
 
Network issue

Requires re-pairing with router after closing app

Fix: 1. Ensure that the app is updated to the latest version. 2. Check your router settings to see if it has a timeout feature that disconnects d... ⇲
 
Crashes issue

V720 shuts down when closed

Fix: 1. Check for app updates in the App Store and install any available updates. 2. If the app continues to shut down, try uninstalling and rein... ⇲
 
Slow issue

V720 is slow and crashes

Fix: 1. Clear the app cache by going to the app settings and selecting 'Clear Cache' if available. 2. Close other apps running in the background... ⇲
 
Video issue

Cannot delete or share videos

Fix: 1. Check if the app has a dedicated section for managing videos. Look for options to delete or share within that section. OR 1. If the ap... ⇲

Limited recording time

Fix: 1. Check the app settings to see if there is an option to extend recording time. 2. Ensure that your device has enough storage space availab... ⇲

Poor video quality

Fix: 1. Check the app settings for video quality options and set it to the highest available resolution. 2. Ensure you have a strong internet con... ⇲
 
Installation issue

Installation process often fails

Fix: 1. Ensure that your iPhone is running the latest iOS version. Update if necessary. 2. Follow the installation instructions carefully, ensuri... ⇲
 
Compatibility issue

Short USB cord

Fix: 1. Purchase a longer USB cord that is compatible with your device. Look for cords that are at least 6 feet long for more flexibility. OR... ⇲

V720 does not support multiple cameras

Fix: 1. Check the app settings to see if there is an option to add multiple cameras. If not, this feature may not be supported. OR 1. Consider... ⇲

V720 does not support long-range viewing

Fix: 1. Check the app settings for any options related to viewing distance and adjust them accordingly. 2. Ensure that your internet connection i... ⇲
 
Camera issue

No zoom functionality

Fix: 1. Check the app settings to see if there is a zoom option that needs to be enabled. 2. If not available, consider using a different app tha... ⇲
 
Audio issue

Audio quality is inconsistent

Fix: 1. Check the app settings for audio quality options and adjust them as needed. 2. Ensure that your microphone is not obstructed or damaged.... ⇲
 
Battery issue

Battery life is very short

Fix: 1. Reduce the screen brightness and close other apps running in the background to conserve battery life. 2. Enable battery saver mode in you... ⇲
 
Security issue

No security features in AP mode

Fix: 1. Check the app settings for any security options that can be enabled in AP mode. 2. If security features are not available, consider using... ⇲
 
Support issue

Difficult to navigate installation instructions

Fix: 1. Look for video tutorials online that demonstrate the installation process step-by-step. 2. Break down the instructions into smaller, mana... ⇲
 
Storage issue

Inability to record videos without SD card

Fix: 1. Ensure that you have a compatible SD card inserted into the device before attempting to record. 2. Check the app settings to see if there... ⇲
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 what users are saying
Bad experience
77.1%

Good experience
16.4%

Neutral
6.5%

~ from our NLP analysis of 354 combined software ratings.

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 Private Data V720 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 7-day 2G cloud storage: $2.99 7-day 2G cloud storage
  2. Three year 2G cloud storage: $19.99 Three year 2G cloud storage
  3. Annual 2G cloud storage: $14.99 Annual 2G cloud storage
  4. 180-day 2G cloud storage: $9.99 180-day 2G cloud storage
  5. 90-day 2G cloud storage: $6.99 90-day 2G cloud storage
  6. 30-day 2G cloud storage: $3.99 30-day 2G cloud storage