fix problems on Apeman [iphone]

—— Run into issues on Apeman? Get help pending when official support gets back to you!

Apeman

Info:

company: Shenzhen Apeman Innovations Technology Co.,Ltd

: http://www.apemans.com

Chat with our AI-based Apeman Support

🛠️ Common Apeman Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Apeman crashes upon opening

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

Slow video download speeds

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network. You can do this by going to Settings > Wi-Fi and chec... ⇲

Camera issue

Black screen during video/photo capture

Fix: 1. Restart the app: Close the Apeman app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swi... ⇲

Apeman fails to connect to camera

Fix: 1. Check Bluetooth and Wi-Fi: Ensure that Bluetooth and Wi-Fi are enabled on your iPhone. Go to Settings > Bluetooth and Settings > Wi-Fi to... ⇲

Blurry pictures

Fix: 1. Clean the camera lens: Use a soft, lint-free cloth to gently clean the camera lens on your iPhone. Dirt or smudges can cause blurry image... ⇲

Settings issue

Inability to access camera settings

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for the Apeman app. An update may resolve issues with accessing sett... ⇲

Errors when changing camera settings

Fix: 1. Restart the app: Close the Apeman app completely and reopen it. This can help reset any temporary errors that may occur when changing set... ⇲

Audio issue

Audio issues in videos

Fix: 1. Check microphone permissions: Go to Settings > Privacy > Microphone and ensure that Apeman has permission to access the microphone. If no... ⇲

Account issue

Repeated prompts for email

Fix: 1. Check app settings: Open the Apeman app and navigate to the settings menu. Look for any options related to account settings or notificati... ⇲

Compatibility issue

Incompatibility with older camera models

Fix: 1. Check compatibility: Visit the Apeman website or user manual to confirm if your camera model is supported. If it is not, consider upgradi... ⇲

Limited app functionality for remote control

Fix: 1. Check for updates: Ensure that the Apeman app is updated to the latest version, as updates may improve remote control functionality. OR... ⇲

UI issue

Apeman interface lacks functionality

Fix: 1. Explore all features: Take time to explore the app thoroughly. Sometimes features are not immediately obvious. Check the help section or... ⇲

Network issue

WiFi connection issues

Fix: 1. Forget and reconnect to Wi-Fi: Go to Settings > Wi-Fi, tap on the network you are connected to, and select 'Forget This Network'. Then re... ⇲

Freezing issue