fix problems on WATCH IT [iphone]

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—— Run into issues on WATCH IT? Get help pending when official support gets back to you!

WATCH IT: Drama,Movies
Info:
company: Watch iT
: http://watchit.com/
: watchit.com
Chat with our AI-based WATCH IT Support
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Support issue

lack of customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that might address your concerns. 2. Look for community forums: Search onlin... ⇲

no customer service response

Fix: 1. Check FAQs: Look for a FAQ section in the app or on the website that may address your concerns. 2. Document your issues: Keep a record o... ⇲
 
UI issue

terrible user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation. 2. Use search function: If you fin... ⇲

clumsy skip and rewind functions

Fix: 1. Use the timeline: Instead of using the skip buttons, try dragging the timeline slider to the desired point in the video. 2. Adjust playb... ⇲
 
Loading issue

WATCH IT stalls for long periods

Fix: 1. Check device storage: Go to Settings > General > iPhone Storage and ensure you have enough free space. If storage is low, delete unnecess... ⇲
 
Crashes issue

WATCH IT keeps kicking users out

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Reinstall the app... ⇲
 
Freezing issue

WATCH IT freezes and restarts

Fix: 1. Force close the app: Swipe up from the bottom of the screen and swipe the WATCH IT app off the screen to close it. Then reopen it. 2. Re... ⇲
 
Payments issue

subscription issues

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions to view your current subscriptions and their status. 2. Ensure p... ⇲

increased subscription price

Fix: 1. Review subscription options: Check if there are different tiers of subscriptions that may offer better value. 2. Consider alternatives:... ⇲

additional charges on Apple Pay

Fix: 1. Review your Apple Pay settings: Go to Settings > Wallet & Apple Pay to check your payment methods and transaction history. 2. Check for... ⇲
 
Security issue

unauthenticated access after payment

Fix: 1. Log out and log back in: This can refresh your account status and may resolve the issue. 2. Check payment confirmation: Ensure you recei... ⇲
 
Content issue

limited content selection

Fix: 1. Explore different categories: Sometimes content is categorized differently, so explore all sections of the app. 2. Check for updates: Ne... ⇲

lack of English subtitles

Fix: 1. Check settings: Go to the app settings and look for subtitle options to enable English subtitles if available. 2. Use a different device... ⇲
 
Downloads issue

no offline download option

Fix: 1. Use a different device: If you have access to another streaming service that allows downloads, consider using that for offline viewing.... ⇲
 
Video issue

technical errors with video loading

Fix: 1. Check internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. 2. Restart the app: Close an... ⇲
 
Ads issue

excessive advertisements

Fix: 1. Check subscription options: Some services offer ad-free subscriptions, so consider upgrading if available. 2. Use ad-blocking features:... ⇲

ads interrupt viewing experience

Fix: 1. Consider upgrading: If available, look for an ad-free subscription option. 2. Use a different device: If ads are particularly disruptive... ⇲
 
Compatibility issue

WATCH IT performance issues on TV

Fix: 1. Restart your TV: Unplug your TV for a few seconds and then plug it back in to reset it. 2. Check for updates: Ensure that both the WATCH... ⇲
 
Syncing issue

inability to switch between devices

Fix: 1. Log out of the app on one device before logging in on another. This can help refresh your session. 2. Check account settings: Ensure tha... ⇲
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 what users are saying
Good experience
74.4%

Bad experience
22.9%

Neutral
2.6%

~ from our NLP analysis of 11,722 combined software ratings.

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 Private Data WATCH IT collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 3 Screens Monthly Premium : $10.99 Unlimited Streaming without ads on 3 screen
  2. Deprecated Monthly Bundle: $9.99 Unlimited Streaming without ads on 2 screens
  3. 3 Screens / Monthly (Standard): $3.99 Unlimited Streaming on 3 screens / month
  4. Deprecated Monthly Bundle S : $9.99 Unlimited Streaming without ads on 3 screens
  5. Deprecated Monthly Bundle 1 A: $2.49 Unlimited Streaming on 1 screen / month
  6. Deprecated Monthly Bundle 2 A: $2.49 Unlimited Streaming on 2 screens / month
  7. 3 Screens Yearly Premium: $109.99 Unlimited Streaming without ads on 3 screen
  8. 3 Screens / Yearly (Standard): $39.99 Unlimited Streaming on 3 screens / year
  9. Deprecated Yearly Bundle 1 A : $24.99 Unlimited Streaming on 1 screen / year
  10. Deprecated Yearly Bundle : $99.99 Unlimited Streaming without ads on 2 screens