fix problems on Microsoft Teams [iphone]

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—— Run into issues on Microsoft Teams? Get help pending when official support gets back to you!

Microsoft Teams
Info:
company: Microsoft Corporation
: http://aka.ms/msteamshelp
: aka.ms
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Messages issue

Cannot delete chat messages

Fix: 1. Currently, Microsoft Teams does not allow users to delete messages in chat. However, you can edit your messages. Tap and hold the message... ⇲

Inability to clear chat history

Fix: 1. Currently, Teams does not allow users to clear chat history. However, you can hide chats by swiping left on the chat thread and selecting... ⇲
 
Customization issue

Emojis missing in mobile app

Fix: 1. Ensure that your Teams app is updated to the latest version. Go to the App Store, search for Microsoft Teams, and tap 'Update' if availab... ⇲
 
Login issue

Difficult to join meetings without signing in

Fix: 1. If you have a meeting link, you can join without signing in by tapping the link directly. Ensure you have the Teams app installed. 2. If... ⇲
 
Uploads issue

Poor file upload reliability

Fix: 1. Ensure you have a stable internet connection. Switch to Wi-Fi if you are using mobile data, or vice versa. 2. Try uploading smaller files... ⇲
 
Video issue

Video quality issues

Fix: 1. Check your internet connection. A weak connection can affect video quality. Use a speed test app to ensure you have sufficient bandwidth.... ⇲
 
Compatibility issue

Mouse functionality broken on iPad

Fix: 1. Ensure your iPad is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Check your mouse settings. Go to Se... ⇲
 
UI issue

Limited chat and file viewing simultaneously

Fix: 1. Use the split-screen feature on your iPad. Swipe up from the bottom of the screen to access the dock, then drag the Teams app to the side... ⇲

Difficult to find meeting join button

Fix: 1. When you receive a meeting invite, tap the link directly from your email or calendar app. This will take you directly to the meeting. 2.... ⇲

No clear way to manage multiple chats

Fix: 1. Use the search function at the top of the Teams app to quickly find specific chats. 2. Pin important chats by swiping left on the chat th... ⇲

Inability to view shared documents clearly

Fix: 1. Ensure you have a stable internet connection, as poor connectivity can affect document loading. 2. Try zooming in on the document by usin... ⇲

Confusing user interface for new users

Fix: 1. Familiarize yourself with the layout of the Teams app. Spend some time exploring the different tabs (Chat, Teams, Calendar, etc.) to unde... ⇲
 
Crashes issue

Crashes when using camera or mic

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Check app permissions. Go to Sett... ⇲
 
Notifications issue

Notifications disappear quickly

Fix: 1. Check your notification settings in Teams. Go to Settings > Notifications and adjust the settings to ensure you receive persistent notifi... ⇲
 
Battery issue

High memory and CPU usage

Fix: 1. Close other apps running in the background to free up memory. Double-tap the Home button (or swipe up from the bottom) and swipe up on ap... ⇲
 
Glitches issue

Glitches when adding participants

Fix: 1. Ensure your Teams app is updated to the latest version. Go to the App Store and check for updates. 2. Restart the Teams app and try addin... ⇲
 
Audio issue

Audio issues during calls

Fix: 1. Check your internet connection. A weak connection can cause audio issues. Switch to Wi-Fi if possible. 2. Ensure your microphone is not m... ⇲
 
Slow issue

Slow performance with large teams

Fix: 1. Limit the number of active chats and channels you are part of. Leave channels that are not relevant to reduce clutter. 2. Regularly clear... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.8%

Bad experience
1.1%

~ from our NLP analysis of 3,263,318 combined software ratings.

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 Private Data Microsoft Teams collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics