fix problems on Joist [iphone]

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—— Run into issues on Joist? Get help pending when official support gets back to you!

Joist: Invoice for Contractors
Info:
company: Joist Software Inc.
: https://support.joistapp.com
: www.joist.com
Chat with our AI-based Joist Support
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Support issue

Poor customer service response

Fix: 1. Utilize the in-app support feature if available, as it may provide quicker responses. 2. Check the app's FAQ or help section for common... ⇲

Delayed issue resolution

Fix: 1. Keep a detailed log of your issues, including steps to reproduce them, and any error messages. This can help expedite the resolution proc... ⇲
 
Updates issue

Loss of previously available features

Fix: 1. Check the app's update notes in the App Store to see if the features were removed intentionally and if there are any alternatives suggest... ⇲
 
Payments issue

Limited functionality without payment

Fix: 1. Review the app's pricing structure to understand what features are available for free and what requires payment. 2. If you find the paid... ⇲

Unreasonable documentation requests for fund release

Fix: 1. Prepare all necessary documentation in advance to streamline the process. 2. If you find the requests excessive, document your concerns... ⇲

Payment processing delays

Fix: 1. Verify your payment information is correct and up to date in the app settings. 2. Check your internet connection to ensure it is stable... ⇲
 
Bugs issue

Bugs on PC version

Fix: 1. Ensure that your PC's operating system and browser are updated to the latest versions. 2. Clear your browser's cache and cookies, as thi... ⇲
 
Customization issue

Inability to revert estimates

Fix: 1. Check if there is an 'Undo' option available immediately after making changes. 2. If the app allows for version history, look for a way... ⇲

No option to edit quantity labels

Fix: 1. Check the app settings to see if there is an option to customize labels or fields. 2. If this feature is not available, consider using n... ⇲
 
Network issue

Limited offline capabilities

Fix: 1. Before going offline, ensure that all necessary data is synced and downloaded. 2. Use the app in airplane mode to test its offline funct... ⇲
 
Syncing issue

No draft saving for emails

Fix: 1. Use a separate email app to draft your emails before sending them through Joist. 2. Consider taking screenshots of your email drafts as... ⇲

Inconsistent access to old data

Fix: 1. Regularly back up your data by exporting it to a different format or saving it in a secure location. 2. Check the app settings for any o... ⇲
 
Settings issue

Cannot add multiple email addresses

Fix: 1. Check if the app allows for multiple contacts in the address book and try adding them there. 2. Use a workaround by sending the email to... ⇲
 
Freezing issue

Freezing during estimate loading

Fix: 1. Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.9%

Bad experience
6.3%

Neutral
1.8%

~ from our NLP analysis of 7,514 combined software ratings.

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 Private Data Joist collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. Joist Pro Monthly: $13.99 Win more jobs with this monthly plan!
  2. Joist Pro Elite Monthly: $31.99 Win more jobs with this monthly plan!
  3. Joist Basics Monthly: $7.99 Win more jobs with this monthly plan!
  4. Joist Pro Annual: $139.99 Win more jobs with this annual plan!
  5. Quickbooks Sync Monthly: $9.99 Pay monthly to Sync data with Quickbooks
  6. Joist Pro Elite Annual: $319.99 Win more jobs with this annual plan!
  7. Joist Basics Annual: $79.99 Win more jobs with this annual plan!
  8. Quickbooks Sync Annual: $90.99 Pay annually to Sync data with Quickbooks