fix problems on 9GAG [iphone]

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9GAG: Best LOL Pics & GIFs
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company: 9GAG
: https://9gag.com/contact
: 9gag.com
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UI issue

Accidental activation of side menu or different feed when scrubbing

Fix: Adjust your scrubbing technique. Instead of swiping, try tapping directly on the timeline to select a point in the video to avoid accidental... ⇲

9GAG does not open in landscape mode on iPad

Fix: Check your iPad's orientation lock. Swipe down from the top-right corner to access the Control Center and ensure the orientation lock is off... ⇲

Poor user experience on iOS

Fix: Reset the app settings. Go to the app settings within 9GAG and look for an option to reset preferences or settings to default. OR Uninsta... ⇲

9GAG resets scroll position unexpectedly

Fix: Try logging out and back into your account. This can sometimes reset the app's state and fix scroll issues. OR Clear the app's cache to h... ⇲

Difficulty navigating categories

Fix: Familiarize yourself with the app's layout. Spend some time exploring different sections to understand the navigation better. OR Use the... ⇲
 
Slow issue

Slow loading of memes and videos

Fix: Check your internet speed using a speed test app. If your connection is slow, try switching to a different Wi-Fi network or using cellular d... ⇲

Slow and sluggish performance

Fix: Close other apps running in the background to free up system resources. Double-tap the home button or swipe up from the bottom to close apps... ⇲
 
Video issue

Videos restart from halfway after buffering

Fix: Try watching videos in lower quality settings if available. This can help reduce buffering issues. OR Ensure that your device has enough... ⇲
 
Audio issue

Overlapping audio from multiple videos

Fix: Close all other apps running in the background that may be playing audio. Double-tap the home button or swipe up from the bottom and swipe a... ⇲
 
Ads issue

Ads open in new window with simple swipe

Fix: Try using the app in a more controlled manner. Avoid swiping too quickly or aggressively, which can trigger ad pop-ups. OR Look for an op... ⇲

Intrusive ads take over the screen

Fix: Consider using the app during off-peak hours when ad load may be lower, potentially reducing the frequency of intrusive ads. OR Check if... ⇲

Ads are overly sensitive to touch

Fix: Be mindful of your touch gestures. Try tapping more gently to avoid accidental ad clicks. OR If possible, adjust your device's touch sens... ⇲

Ads interrupt music playback

Fix: Try using a music app that allows background playback while using 9GAG, or pause the music before opening the app. OR Consider using head... ⇲
 
Glitches issue

Comment posting glitches

Fix: Ensure you have a stable internet connection when posting comments. Try switching between Wi-Fi and cellular data if issues persist. OR L... ⇲
 
Customization issue

Lack of language filter for posts

Fix: Use the search function to find content in your preferred language. You can search for specific tags or keywords. OR Engage with the comm... ⇲

Inability to disable swipe gestures

Fix: Check the app settings for any options related to gestures or navigation and adjust them if available. OR Practice using the app with mor... ⇲

Repetitive content on hot page

Fix: Engage with a wider variety of content by liking or sharing different types of posts to influence the algorithm. OR Use the search functi... ⇲
 
Settings issue

Inability to save comments

Fix: Take screenshots of important comments for your records. Press the side button and volume up button simultaneously to capture a screenshot.... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. OR Free up sto... ⇲
 
Notifications issue

Inconsistent notification visibility

Fix: Check your notification settings for 9GAG. Go to Settings > Notifications > 9GAG and ensure notifications are enabled. OR Restart your iP... ⇲
 
Support issue

Lack of response from support team

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns. OR Engage with the community forums o... ⇲
 
Privacy issue

Removal of posts without explanation

Fix: Review the community guidelines to understand what types of content may be removed and adjust your posts accordingly. OR Keep a record of... ⇲

Increased presence of hate speech in comments

Fix: Use the report feature to flag inappropriate comments. This helps improve the community standards. OR Engage with positive content and us... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
5.6%

Neutral
2.4%

~ from our NLP analysis of 28,157 combined software ratings.

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 Private Data 9GAG collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History

  Cost of Subscriptions
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