fix problems on Sphero Play [iphone]

—— Run into issues on Sphero Play? Get help pending when official support gets back to you!

Sphero Play

Info:

company: Sphero, Inc.

: https://support.sphero.com

: www.sphero.com

Chat with our AI-based Sphero Play Support

🛠️ Common Sphero Play Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Sphero Play lacks camera feature

Fix: While the app does not currently support a camera feature, you can use your iPhone's camera app to capture images or videos of your Sphero i... ⇲

Sphero Play layout could be improved

Fix: To enhance your experience with the current layout, try customizing your home screen by rearranging the icons or shortcuts to your most-used... ⇲

Gameplay issue

Limited game options

Fix: To maximize your gaming experience, explore third-party apps that are compatible with Sphero. Some developers create games that can be playe... ⇲

Lack of interactive features

Fix: To create a more interactive experience, consider using the Sphero's programming features to set up challenges or tasks that require interac... ⇲

Limited fun after initial use

Fix: To keep the experience fresh, regularly change up the activities you do with your Sphero. Create new challenges, set up obstacle courses, or... ⇲

Compatibility issue

Incompatibility with older Sphero products

Fix: If you have older Sphero products, check if there are any firmware updates available for those devices. Sometimes, updating the firmware can... ⇲

Sphero Play does not support all Sphero types

Fix: Check the compatibility list on the Sphero website or within the app to see which devices are supported. If your Sphero type is not supporte... ⇲

Inconsistent performance on different devices

Fix: To improve performance, ensure that your device's operating system is up to date. Check for any available updates in your device settings an... ⇲

Customization issue

Controls are difficult to adjust

Fix: To improve your control experience, spend some time in the settings menu of the Sphero Play app. Look for sensitivity settings or control op... ⇲

Glitches issue

Glitches when aiming the robot

Fix: Ensure that your device's Bluetooth is functioning properly and that there are no other Bluetooth devices interfering with the connection. T... ⇲

Support issue

No support for Ollie

Fix: If you own an Ollie and want to use it, consider downloading the specific app designed for Ollie, which may offer features and controls tail... ⇲

Updates issue

Discontinued apps for older products

Fix: If you have older Sphero products that are no longer supported, look for archived versions of the discontinued apps. Sometimes, these can be... ⇲

Sphero Play removed features from previous versions

Fix: If you miss certain features, try to find alternative ways to achieve similar results using the current app functionalities. Experiment with... ⇲

Messages issue

No ability to display messages on LED Matrix

Fix: While the app may not support this feature, you can use the Sphero's programming capabilities to create a simple program that mimics message... ⇲

Settings issue

No auto-heading feature

Fix: To work around the lack of an auto-heading feature, you can manually adjust the heading of your Sphero by using the directional controls in... ⇲

Design issue

Fragile design of robotic ball

Fix: To protect your Sphero, consider investing in a protective case or cover designed specifically for it. This can help prevent damage from dro... ⇲