fix problems on Toybox [iphone]

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—— Run into issues on Toybox? Get help pending when official support gets back to you!

Toybox: 3D Print your own toys
Info:
company: Toybox Labs, INC
: https://maketoys.zendesk.com/hc/en-us
: toybox.com
Chat with our AI-based Toybox Support
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Crashes issue

Toybox crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of the Toybox app. Go to the App Store, search for Toybox, and check for updates.... ⇲

Toybox closes automatically during search

Fix: 1. Restart the app: Close the Toybox app completely and reopen it to see if the issue resolves. 2. Update the app: Ensure you are using the... ⇲
 
Network issue

Wi-Fi connection problems

Fix: 1. Check your Wi-Fi settings: Go to Settings > Wi-Fi and ensure you are connected to the correct network. If not, select your network and en... ⇲
 
Login issue

Toybox signs out unexpectedly

Fix: 1. Check for app updates: Ensure you have the latest version of the Toybox app. Go to the App Store, search for Toybox, and update if necess... ⇲

Requires frequent logins

Fix: 1. Check app settings: Look for any settings related to account management or session timeouts within the Toybox app. Adjust them if possibl... ⇲
 
UI issue

Inability to undo actions

Fix: 1. Familiarize yourself with the app: Check the app's user guide or help section to see if there is a specific method for undoing actions.... ⇲

Inconsistent pagination

Fix: 1. Restart the app: Close the Toybox app completely and reopen it to see if pagination issues resolve. 2. Clear app cache: Go to your iPhon... ⇲

No redo button

Fix: 1. Familiarize yourself with the app: Check the app's user guide or help section to see if there is a specific method for redoing actions.... ⇲

Inability to draw in 3D

Fix: 1. Use external design software: Consider using other 3D design software that allows for 3D drawing and then import your designs into the To... ⇲

Print button unresponsive

Fix: 1. Restart the app: Close the Toybox app completely and reopen it to see if the print button becomes responsive. 2. Check printer connectio... ⇲
 
Freezing issue

Toybox unresponsive

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on the To... ⇲
 
Bugs issue

Print jobs fail after one use

Fix: 1. Check printer settings: Ensure that the printer settings are correctly configured for each print job. Review the settings before starting... ⇲
 
Screen issue

No timer on LCD screen

Fix: 1. Use a separate timer: Use your phone or a kitchen timer to keep track of print times manually. 2. Check app settings: Look for any setti... ⇲
 
Battery issue

Smoke and overheating issues

Fix: 1. Ensure proper ventilation: Make sure the printer is in a well-ventilated area to prevent overheating. 2. Check for obstructions: Ensure... ⇲

Power connection issues

Fix: 1. Check power source: Ensure that the printer is plugged into a working outlet. Try using a different outlet if necessary. 2. Inspect powe... ⇲
 
Customization issue

Limited toy options

Fix: 1. Explore user-generated content: Check if the app has a community section where users share their designs. You may find additional toy opt... ⇲

Difficulty in making small adjustments

Fix: 1. Zoom in on the design: If the app allows, zoom in on the design to make more precise adjustments. 2. Use external design software: Consi... ⇲
 
Support issue

Limited customer support for printer issues

Fix: 1. Utilize online resources: Check the Toybox website for FAQs, troubleshooting guides, and user forums that may provide solutions to common... ⇲
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 what users are saying
Good experience
64.5%

Bad experience
28.0%

Neutral
7.6%

~ from our NLP analysis of 529 combined software ratings.

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 Private Data Toybox collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Toybox Plus Subscription: $9.99 Unlock more with your Toybox
  2. 3000 Bolts: $19.99 3000 Bolts for unlocking toys for Toybox
  3. 850 Bolts: $6.99 850 Bolts for unlocking toys for Toybox
  4. 1400 Bolts : $9.99 1400 Bolts for unlocking toys for Toybox
  5. Toybox Plus Subscription : $108.99 Save by subscribing annually