fix problems on CBS [iphone]

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—— Run into issues on CBS? Get help pending when official support gets back to you!

CBS
Info:
company: CBS Interactive
: https://help.cbs.com/
: www.cbs.com
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Ads issue

Ads freeze during playback

Fix: 1. Restart the app: Close the CBS app and reopen it to see if the issue resolves itself. 2. Check for updates: Ensure the app is updated to... ⇲

Excessive ads during post-credit scenes

Fix: 1. Check for ad settings: Some apps allow you to adjust ad preferences in the settings. Look for any options to limit ads. 2. Update the ap... ⇲
 
Bugs issue

CBS does not remember playback position

Fix: 1. Ensure you are logged in: Make sure you are logged into your CBS account, as playback history is often tied to your account. 2. Update t... ⇲
 
Login issue

Requires frequent sign-ins

Fix: 1. Check your account settings: Ensure that your account settings are configured to remember your login information. 2. Update the app: Mak... ⇲
 
Compatibility issue

Inconsistent app performance across devices

Fix: 1. Update all devices: Ensure that the CBS app is updated on all devices to the latest version. 2. Check device compatibility: Verify that... ⇲

Limited functionality compared to Paramount Plus

Fix: 1. Explore all features: Make sure you are aware of all the features available in CBS, as some may be hidden or not immediately obvious. 2.... ⇲
 
Account issue

Difficulties in recognizing TV provider

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is necessary for the app to recognize your TV provi... ⇲
 
Loading issue

Long loading times for shows

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. 2. Restart your device:... ⇲
 
Settings issue

Lack of closed-captioning for some episodes

Fix: 1. Check settings: Go to the app settings and ensure that closed captioning is enabled. 2. Update the app: Make sure you have the latest ve... ⇲
 
Customization issue

Inability to skip through certain content

Fix: 1. Check for app updates: Ensure you have the latest version of the CBS app, as updates may improve content navigation. 2. Restart the app:... ⇲
 
Support issue

Poor customer service response

Fix: 1. Check FAQs: Visit the CBS app's FAQ section for common issues and solutions that may help you without needing customer service. 2. Use c... ⇲
 
Updates issue

CBS updates lead to new issues

Fix: 1. Check for updates: Regularly check for updates in the App Store, as developers often release patches to fix issues introduced in previous... ⇲
 
UI issue

Interface is confusing and overwhelming

Fix: 1. Explore the app: Spend some time navigating the app to familiarize yourself with its layout and features. 2. Check for tutorials: Look f... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.5%

Bad experience
3.1%

Neutral
1.4%

~ from our NLP analysis of 59,546 combined software ratings.

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 Private Data CBS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History