Fix Easy Line Remote errors on iphone

I have a problem with Easy Line Remote
Let us help you find a quick solution by selecting your issue from below
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Network
Bluetooth connection issues

🛠️ Make sure your hearing aids are fully charged and within range of your iPhone. If you experience con... show fix »
Requires internet connection for basic functions

🛠️ If you find that the app requires an internet connection for basic functions, check if there are any... show fix »
Difficulties with pairing hearing aids

🛠️ Follow the pairing instructions carefully as outlined in the user manual for your hearing aids. Make... show fix »
App does not provide feedback on connection status

🛠️ Look for any settings in the app that may allow you to enable connection status notifications. Some... show fix »
App does not function well in low connectivity areas

🛠️ If you are in a low connectivity area, try switching to airplane mode and then turning Bluetooth bac... show fix »
 
Settings
App defaults to Automatic program

🛠️ Check if there is an option in the app settings to save your preferred program. If available, select... show fix »
App does not remember custom settings

🛠️ Ensure that you are saving your custom settings before exiting the app. Look for a 'Save' or 'Apply'... show fix »
App does not open in preferred state

🛠️ Check if there are settings in the app that allow you to set a default view or state when opening th... show fix »
Volume control requires phone to be awake

🛠️ To keep the phone awake while using the app, go to Settings > Display & Brightness and adjust the Au... show fix »
 
Crashes
App crashes during use

🛠️ Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Up... show fix »
 
Audio
Inconsistent audio quality during calls

🛠️ Check the volume settings both in the app and on your iPhone. Make sure that the volume is set to an... show fix »
App does not allow independent volume control for each hearing aid

🛠️ Check the app settings to see if there is an option for independent volume control. Some apps have t... show fix »
 
Features
Limited feature set

🛠️ Explore the app thoroughly to ensure you are utilizing all available features. Sometimes features ma... show fix »
 
Compatibility
No support for Apple Watch

🛠️ If you want to use the app on your Apple Watch, check if there are any companion apps available for... show fix »
 
Notifications
Notifications volume is too loud

🛠️ Adjust the notification settings in your iPhone. Go to Settings > Sounds & Haptics and lower the vol... show fix »
 
Updates
App fails to connect after updates

🛠️ After an update, restart your iPhone to refresh the system and clear any temporary issues that may b... show fix »
 
Customization
App lacks a home screen widget for quick access

🛠️ Check if the app has any widget options available in the widget gallery. Long press on the home scre... show fix »
 
Bugs
App has bugs and unfinished features

🛠️ Keep the app updated to the latest version, as updates often include bug fixes and improvements. Che... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Sonova AG
Email:
  http://ks10userportal.com/app/
Website:
🌐 ks10userportal.com
Terms/Privacy:
⚔️ https://www.sonova.com/en/easy-line-remote
 Switch to these Alternatives:
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hearingOS - Hearing Aid App
MDHearing
Connexx Smart Remote
ReSound Smart
ReSound Smart 3D
Jabra Enhance Select
 Private Data Easy Line Remote collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
81.4%

Negative experience
10.2%

Neutral
8.4%

~ from our NLP analysis of 10,942 combined software ratings.