fix problems on Signal [iphone]

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—— Run into issues on Signal? Get help pending when official support gets back to you!

Signal® by Farmers®
Info:
company: Farmers Group Inc
: https://www.farmers.com/contact-us/
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Bugs issue

Inaccurate distracted driving scoring

Fix: Review the driving behavior that the app is scoring. If you believe the scoring is inaccurate, take note of specific instances and adjust yo... ⇲

Signal misinterprets hard braking events

Fix: If you frequently experience false positives for hard braking, try to drive more smoothly and avoid sudden stops. This can help the app lear... ⇲

Sensitivity to phone movement affects driving score

Fix: If the app is overly sensitive to minor phone movements, check if there are settings to adjust the sensitivity of the motion detection. Lowe... ⇲

GPS tracking inaccuracies

Fix: Ensure that your phone's location services are set to high accuracy. Go to your phone's settings, find location services, and select 'High A... ⇲

Difficulty in distinguishing between driver and passenger phone use

Fix: Before starting a trip, clearly indicate your role in the app. If you are a passenger, make sure to select that option to avoid penalties fo... ⇲

Signal penalizes for necessary driving maneuvers

Fix: Review the app's scoring criteria to understand what maneuvers are being penalized. Adjust your driving style to minimize these penalties wh... ⇲

Signal does not account for on-the-job driving scenarios

Fix: If you are using the app for work-related driving, check if there are settings to indicate that you are on the job. Some apps allow users to... ⇲

Signal flags trips for minor phone movements

Fix: Review the app's sensitivity settings and adjust them to reduce the likelihood of being flagged for minor movements. Lowering the sensitivit... ⇲

Signal penalizes for using navigation apps

Fix: If the app penalizes navigation app usage, check if there are settings to whitelist certain apps. If available, add your navigation app to t... ⇲

Inaccurate assessment of distracted driving during necessary calls

Fix: If you are making necessary calls while driving, try using a hands-free device to minimize distractions. This may help the app recognize tha... ⇲
 
Privacy issue

Invasive data collection and privacy concerns

Fix: Review the app's privacy settings and adjust them to limit data collection to only what is necessary for functionality. Disable any non-esse... ⇲
 
Payments issue

Signal fails to recognize phone usage for payments

Fix: Make sure that the app has the necessary permissions to access your phone's payment features. Check the app settings to ensure it can detect... ⇲
 
Updates issue

Lack of real-time speed limit updates

Fix: Ensure that your app is updated to the latest version, as updates may include improved speed limit data. Check the app store for any availab... ⇲
 
Compatibility issue

Inconsistent performance in adverse weather conditions

Fix: When driving in adverse weather, adjust your driving style to be more cautious. This may help improve your app's scoring during these condit... ⇲
 
Battery issue

Signal drains battery due to constant location tracking

Fix: Adjust the app's location tracking settings to only use GPS when the app is in use, rather than constantly in the background. This can help... ⇲
 
Settings issue

Limited visibility of detailed driving stats for family members

Fix: Check if the app has a family sharing feature that allows you to share driving stats with family members. If available, enable this feature... ⇲
 
Syncing issue

Unreliable trip logging and missed trips

Fix: Ensure that the app is running in the background while you drive. Check your phone's settings to allow the app to operate without restrictio... ⇲
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 what users are saying
Good experience
96.5%

Neutral
1.9%

Bad experience
1.5%

~ from our NLP analysis of 24,291 combined software ratings.

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 Private Data Signal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics