fix problems on Swiggy [iphone]

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—— Run into issues on Swiggy? Get help pending when official support gets back to you!

Swiggy: Food Instamart Dineout
Info:
company: BUNDL TECHNOLOGIES PRIVATE LIMITED
: https://www.swiggy.com/support
: www.swiggy.com
Chat with our AI-based Swiggy Support
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Bugs issue

Bugs in photo upload section

Fix: 1. Check file format and size: Ensure the photos you are trying to upload are in a supported format (like JPEG or PNG) and not exceeding the... ⇲

Incorrect stock availability

Fix: 1. Refresh the app: Pull down on the home screen to refresh the stock information. 2. Check for updates: Ensure you have the latest version... ⇲

Location feature inaccuracies

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure Swiggy has permission to access your location. 2. Manual... ⇲

Inconsistent food quality and quantity

Fix: 1. Rate your order: Provide feedback on the food quality and quantity to help the restaurant improve. 2. Check reviews: Before ordering, che... ⇲
 
Updates issue

Delayed order status updates

Fix: 1. Refresh the order status: Pull down on the order tracking screen to refresh the status. 2. Check your internet connection: Ensure you hav... ⇲
 
Glitches issue

Payment glitches

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. 2. Restart the app: Close and reopen Swiggy to reset... ⇲
 
Support issue

Inconsistent customer service

Fix: 1. Use in-app chat: If you experience issues, try using the in-app chat feature for quicker responses. 2. Document your issues: Keep a recor... ⇲

Delivery personnel issues

Fix: 1. Rate your delivery experience: Use the app to provide feedback on your delivery personnel, which can help improve service. 2. Communicate... ⇲

Unprofessional delivery practices

Fix: 1. Rate your delivery experience: Provide feedback on the delivery personnel to help improve service quality. 2. Communicate issues: Use the... ⇲

Inadequate response to complaints

Fix: 1. Document your complaints: Keep a record of your complaints and any responses received. 2. Use the app's help section: Navigate to the hel... ⇲
 
Payments issue

Poor handling of refunds

Fix: 1. Document your refund request: Keep a record of your order details and any communication regarding the refund. 2. Use the app's help secti... ⇲

Forced to save card details

Fix: 1. Use a different payment method: If you prefer not to save card details, consider using a mobile wallet or other payment options that do n... ⇲

Lack of cash on delivery option

Fix: 1. Check restaurant options: Some restaurants may not offer cash on delivery. Look for restaurants that specifically mention this option in... ⇲

Unfair delivery charge practices

Fix: 1. Check delivery fees before ordering: Review the delivery charges before confirming your order to avoid surprises. 2. Look for promotions:... ⇲
 
UI issue

Inability to add multiple restaurant items to cart

Fix: 1. Use the 'Add to Cart' feature: Make sure you are using the 'Add to Cart' button for each item. 2. Check for app updates: Ensure you are u... ⇲

Unclear restaurant addresses

Fix: 1. Use Google Maps: If the address is unclear, copy the restaurant name and search for it on Google Maps for more accurate directions. 2. Co... ⇲

Poor app interface

Fix: 1. Provide feedback: Use the app's feedback feature to report specific issues with the interface. 2. Explore app settings: Check if there ar... ⇲
 
Spam issue

Spam after contacting customer service

Fix: 1. Unsubscribe from promotional emails: If you receive unwanted emails, look for an 'unsubscribe' link at the bottom of the email. 2. Adjust... ⇲
 
Customization issue

Limited promotional offers

Fix: 1. Check the app regularly: Promotional offers may change frequently, so check the app often for new deals. 2. Subscribe to notifications: E... ⇲

No option to undo ratings for delivery personnel

Fix: 1. Provide detailed feedback: If you feel your rating was unfair, provide detailed feedback to customer service explaining your concerns. 2.... ⇲
 
Slow issue

Long wait times for delivery

Fix: 1. Order during off-peak hours: Try to place orders during non-peak times to reduce wait times. 2. Check estimated delivery times: Before pl... ⇲
 
Account issue

Inability to update account information

Fix: 1. Check app settings: Go to your account settings in the app to see if there are options to update your information. 2. Log out and log bac... ⇲
 
Network issue

Miscommunication between app and delivery personnel

Fix: 1. Use in-app chat: Communicate directly with the delivery personnel through the app to clarify any issues. 2. Provide clear instructions: W... ⇲
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 what users are saying
Good experience
90.4%

Bad experience
7.2%

Neutral
2.4%

~ from our NLP analysis of 28,410 combined software ratings.

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 Private Data Swiggy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics