fix problems on Tapmad [iphone]

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—— Run into issues on Tapmad? Get help pending when official support gets back to you!

tapmad
Info:
company: Pi Pakistan
: http://www.tapmad.com
Chat with our AI-based tapmad Support
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Account issue

Inability to unsubscribe

Fix: 1. Open the App Store on your iPhone and tap on your profile icon at the top right. 2. Tap on 'Subscriptions' and find Tapmad in the list. 3... ⇲
 
Payments issue

Unauthorized charges

Fix: 1. Check your subscription status in the App Store as described above to ensure you are not subscribed to any unwanted plans. 2. Review your... ⇲

Subscription process fails

Fix: 1. Ensure your payment method is valid and has sufficient funds. Check this in Settings > [your name] > Payment & Shipping. 2. Try restartin... ⇲

High subscription costs

Fix: 1. Look for promotional offers or discounts that may be available on the Tapmad website or app. 2. Consider sharing a subscription with fami... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Look for community forums or user groups on... ⇲
 
Ads issue

Ads bombardment despite subscription

Fix: 1. Log out of your account and log back in to refresh your subscription status. 2. Clear the app cache by offloading the app as mentioned ea... ⇲
 
Compatibility issue

Limited device compatibility

Fix: 1. Check the Tapmad website or app for a list of supported devices. 2. If your device is not supported, consider using a compatible device o... ⇲
 
Video issue

No casting support

Fix: 1. Use AirPlay to cast content from your iPhone to an Apple TV or compatible smart TV. Swipe down from the top right corner of your iPhone t... ⇲

Inconsistent streaming quality

Fix: 1. Check your internet speed using a speed test app; a minimum of 5 Mbps is recommended for streaming. 2. Switch to a wired connection if po... ⇲
 
Slow issue

Lagging performance

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your iPhone to clear temporary files and refresh the system.... ⇲
 
Customization issue

No 'continue watching' feature

Fix: 1. Manually keep track of your last watched episode and navigate to it in the app. 2. Create a list of shows you are currently watching to e... ⇲

No 'watch party' feature

Fix: 1. Use third-party apps or services that allow screen sharing or video calls while watching content together. 2. Coordinate with friends to... ⇲
 
UI issue

User interface issues

Fix: 1. Familiarize yourself with the app layout by exploring all sections and settings. 2. Look for any available tutorials or guides within the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
50.0%

Good experience
42.9%

Neutral
7.1%

~ from our NLP analysis of 28 combined software ratings.

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 Private Data tapmad collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics