fix problems on Tamasha [iphone]

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—— Run into issues on Tamasha? Get help pending when official support gets back to you!

Tamasha: Live TV, Movie, Drama
Info:
company: PAKISTAN MOBILE COMMUNICATIONS LTD
: https://www.convexinteractive.com/contact-us
: jazz.com.pk
Chat with our AI-based Tamasha Support
   Hello! How can I assist you?  

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Network issue

Stream fails to work

Fix: 1. Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a... ⇲

Tamasha hangs and buffers even on fast networks

Fix: 1. Restart your device to clear any temporary issues that may be causing the app to hang. 2. Check your internet speed using a speed test a... ⇲
 
Bugs issue

Frequent error messages

Fix: 1. Restart the app and your device to clear temporary glitches. 2. Ensure that you have a stable internet connection. If using Wi-Fi, try s... ⇲
 
Crashes issue

Tamasha crashes frequently

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary issues that may be causin... ⇲
 
UI issue

No menu or navigation options

Fix: 1. Look for a settings or menu icon, often represented by three horizontal lines or dots, usually located in the top corner of the app. 2.... ⇲
 
Payments issue

Subscription fees for basic features

Fix: 1. Review the app's subscription model in the settings or help section to understand what features are included in the basic plan. 2. If yo... ⇲
 
Permissions issue

In-app purchase warnings missing

Fix: 1. Check the app's settings for any options related to in-app purchases and ensure they are enabled. 2. Review the app's help or FAQ sectio... ⇲
 
Video issue

Video aspect ratio issues

Fix: 1. Check the app settings for any video display options that may allow you to adjust the aspect ratio. 2. If no options are available, try... ⇲
 
Notifications issue

Push notifications biased towards one political party

Fix: 1. Check the app's notification settings to see if you can customize the types of notifications you receive. 2. If the notifications are no... ⇲
 
Updates issue

Update prompts despite being on the latest version

Fix: 1. Restart the app to see if the update prompt disappears after a fresh start. 2. Check the App Store for any pending updates and ensure th... ⇲
 
Login issue

Verification tab unresponsive after entering OTP

Fix: 1. Restart the app and try entering the OTP again. 2. Ensure that you have a stable internet connection while entering the OTP. OR 1. If... ⇲
 
Ads issue

Misleading advertisements about live streaming

Fix: 1. Review the app's terms of service and user agreements to understand the limitations of live streaming. 2. If you find the advertisements... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
52.3%

Good experience
41.9%

Neutral
5.8%

~ from our NLP analysis of 86 combined software ratings.

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 Private Data Tamasha collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data