fix problems on Luko [iphone]

—— Run into issues on Luko? Get help pending when official support gets back to you!

Luko - N°1 Neo-insurance

Info:

company: LUKO

: https://luko.eu

: fr.luko.eu

Chat with our AI-based Luko Support

🛠️ Common Luko Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Crashes on launch on iPhone 12

Fix: 1. Restart your iPhone: Press and hold the side button and either volume button until the slider appears. Drag the slider to turn off your i... ⇲

Difficult claim submission process

Fix: 1. Review the claim submission guidelines: Open the Luko app and navigate to the help or FAQ section. Familiarize yourself with the required... ⇲

Support issue

Unhelpful customer service

Fix: 1. Use in-app support: Check if the Luko app has a chat feature or support section where you can ask questions directly. This may provide qu... ⇲

Lack of visibility into claim status

Fix: 1. Check the app regularly: Make it a habit to check the claims section of the app for updates. Some apps provide notifications when there a... ⇲

Inadequate response to claims

Fix: 1. Document all communications: Keep a record of all your interactions regarding your claim, including dates, times, and the names of repres... ⇲

Claims denied without proper investigation

Fix: 1. Request a detailed explanation: If your claim is denied, ask for a written explanation of the reasons for the denial. This can help you u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.5%

Bad experience

12.5%

Neutral

0.0%

~ from our NLP analysis of 32 combined software ratings.

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Private Data Luko collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics