fix problems on Mes Comptes BNP Paribas [iphone]

​

—— Run into issues on Mes Comptes BNP Paribas? Get help pending when official support gets back to you!

Mes Comptes BNP Paribas
Info:
company: BNP Paribas
: http://m.bnpparibas.net/mobile/assistance/index.php
: mabanque.bnpparibas
Chat with our AI-based Mes Comptes BNP Paribas Support
   Hello! How can I assist you?  

characters left:
 
Account issue
Inability to add beneficiaries

Fix: 1. Use the website: Log into your BNP Paribas account via the web browser to add beneficiaries, as this feature may not be available in the... »»
Access not available to all accounts

Fix: 1. Verify account settings: Log into the app and check if all your accounts are linked properly. Sometimes, accounts may need to be re-linke... »»
 
Bugs issue
Errors in temporary balance display

Fix: 1. Refresh the app: Close and reopen the app to refresh the balance display. 2. Check for updates: Ensure your app is updated to the latest... »»
 
Network issue
Intermittent access issues

Fix: 1. Check server status: Sometimes, the app may be down for maintenance. Check online for any announcements regarding service outages. 2. Re... »»
Continuous service outages

Fix: 1. Check server status: Look online for any announcements regarding service outages or maintenance. 2. Restart the app: Close and reopen th... »»
 
UI issue
Difficult navigation

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. 2. Use the search func... »»
Poor user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its design and features. 2. Use the website: If th... »»
 
Customization issue
No English language option

Fix: 1. Change device language: Go to your iPhone settings, select 'General' > 'Language & Region', and set your preferred language to English. T... »»
 
Slow issue
Slow transaction updates

Fix: 1. Check your internet connection: Ensure you have a stable connection, as slow updates can be caused by poor connectivity. 2. Refresh the... »»
 
Compatibility issue
App not optimized for iPad

Fix: 1. Use the iPhone version: Download the iPhone version of the app on your iPad, as it may still function adequately. 2. Access the website:... »»
 
Glitches issue
Glitches during weekends

Fix: 1. Avoid peak times: If possible, try to use the app during off-peak hours when server load may be lower. 2. Restart the app: Close the app... »»
 
Login issue
Inability to log in after updates

Fix: 1. Restart your device: Sometimes, a simple restart can resolve login issues after an update. 2. Clear app cache: Offload the app from your... »»
 
Features issue
Lack of features

Fix: 1. Use the website: Access the BNP Paribas website for a full range of features that may not be available in the app. 2. Check for updates:... »»
Long wait for basic features like touch ID

Fix: 1. Check for updates: Ensure your app is updated, as new features may be added in future releases. 2. Use the website: If you need to acces... »»
 
Security issue
Overly tight security

Fix: 1. Review security settings: Check your app settings to see if you can adjust any security features that may be causing inconvenience. 2. U... »»
 
Messages issue
Messaging system is ineffective

Fix: 1. Use alternative communication: If the messaging system is not working well, consider using email or phone support for urgent matters. 2.... »»
 
Support issue
Inaccessible customer support

Fix: 1. Use the website: Access customer support through the BNP Paribas website, which may offer more options for assistance. 2. Check for FAQs... »»
Poor service for international customers

Fix: 1. Use the website: Access your account through the BNP Paribas website, which may offer better support for international customers. 2. Che... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.3%

Bad experience
6.2%

Neutral
2.5%

~ from our NLP analysis of 2,628 combined software ratings.

 Switch to these Alternatives:
Izly
BforBank – Banque en ligne
Fortuneo ma banque en ligne
BoursoBank
Lyf Pay
FLOA Bank - credit conso
Oney France: suivez vos achats
Ma French Bank
AutoEntrepreneur Urssaf
Impots.gouv

 Private Data Mes Comptes BNP Paribas collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics