fix problems on BBC History Magazine [iphone]

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—— Run into issues on BBC History Magazine? Get help pending when official support gets back to you!

BBC History Magazine
Info:
company: Immediate Media Company Limited
: https://www.immediateapps.co.uk/apps-faqs/
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Account issue

BBC History Magazine does not recognize digital subscription

Fix: 1. Log out and log back in: Open the app, go to settings or account, log out of your account, and then log back in. This can refresh your su... ⇲

Cannot access purchased content

Fix: 1. Ensure you are logged into the correct account: Check that you are using the same account that made the purchases. Log out and log back i... ⇲

Difficulties in unsubscribing

Fix: 1. Check subscription settings: Go to Settings > [your name] > Subscriptions on your iPhone. Find BBC History Magazine and follow the prompt... ⇲
 
Customization issue

No landscape mode available

Fix: 1. Check device orientation lock: Swipe down from the top right corner of your iPhone to access the Control Center. Ensure that the orientat... ⇲
 
Loading issue

Slow loading of magazines

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Articles sometimes do not load

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help reload the content. 2. Check for updates: Ensure the app is update... ⇲
 
Payments issue

In-app purchases not recognized

Fix: 1. Log out and log back in: Open the app, go to settings or account, log out of your account, and then log back in. This can refresh your pu... ⇲
 
Support issue

Support response is slow

Fix: 1. Check FAQs: Visit the app's FAQ section or help center for common issues and solutions that may resolve your problem without needing dire... ⇲

No contact support available

Fix: 1. Use in-app help: Check if there is a help or FAQ section within the app that can provide answers to common issues. 2. Look for online res... ⇲
 
Freezing issue

BBC History Magazine freezes or shows blank pages

Fix: 1. Restart the app: Close the app completely and reopen it. This can help clear temporary glitches causing the freeze. 2. Clear app cache: G... ⇲
 
Audio issue

Audio features do not work consistently

Fix: 1. Check audio settings: Ensure your device is not on silent mode and that the volume is turned up. Also, check if the app has its own audio... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Check for device storage: Go to Settings > General > iPhone Storage to see if you have enough space. If storage is low, consider deleting... ⇲
 
Gameplay issue

Limited interactivity in special issues

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may improve interactivity features. 2. Explore other apps:... ⇲
 
Content issue

Shallow article content

Fix: 1. Explore different sections: Sometimes, deeper content may be available in different sections of the app. Browse through various categorie... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.5%

Bad experience
6.4%

Neutral
3.2%

~ from our NLP analysis of 440 combined software ratings.

 Switch to these Alternatives:
BBC Science Focus Magazine
BBC Wildlife Magazine
The Times of London
BBC World Service
History Today Magazine
Scientific American
BBC Sky at Night Magazine
New Scientist
The Guardian - Live World News
The Mirror

 Private Data BBC History Magazine collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. 1-Month Subscription: $6.99 One month of fascinating historical content
  2. 12-Month Subscription: $68.99 One year of fascinating historical content
  3. BBC History Magazine Apple News: $4.99 BBC History Magazine in Apple News
  4. Battle of Flodden: $0.00 Battle of Flodden interactive issue
  5. 6-Month Subscription: $26.49 Six months of fascinating historical content
  6. World in Motion: England's Story: $9.99 World in Motion: England's Story, a special edition from BBC History Magazine
  7. BBC History Magazine Apple News: $55.99 BBC History Magazine in Apple News
  8. Complete Your Collection: $59.99 Own every in-app back issue for one set-price
  9. 12-Month Subscription Bundle: $56.99 Includes a year's worth of back issues
  10. April 2013: $4.99 April 2013 issue of BBC History Magazine