fix problems on Quartr [iphone]

—— Run into issues on Quartr? Get help pending when official support gets back to you!

Quartr: Fundamental Research

Info:

company: Quartr AB

: https://quartr.com

: quartr.com

Chat with our AI-based Quartr Support

🛠️ Common Quartr Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Quartr sometimes fails to load and shows a black screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Inaccurate earnings call dates compared to other sources

Fix: 1. Cross-reference dates: Use multiple financial news sources or company investor relations pages to verify earnings call dates. This can he... ⇲

Audio issue

Audio playback stops when changing speed settings

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve playback issues. 2. Adjust speed settings gradually:... ⇲

Downloads issue

No option to download and playback calls offline

Fix: 1. Use a screen recording feature: If your iPhone has a screen recording option, you can record the audio while playing it back. Go to Setti... ⇲

UI issue

Difficulty keeping track of numerous engagements

Fix: 1. Use a calendar app: Sync your engagements with a calendar app like Google Calendar or Apple Calendar. Create events for each engagement a... ⇲

Bugs issue

Occasional incorrect spelling of company names

Fix: 1. Manually correct names: When you notice a misspelled company name, take a moment to correct it in your notes or transcripts for future re... ⇲

Customization issue

Lack of highlighting feature in auto-generated transcripts

Fix: 1. Use a text editor: After generating transcripts, copy the text into a text editor or word processor that allows highlighting, such as Mic... ⇲

Compatibility issue

Limited landscape version for iPad users

Fix: 1. Rotate your iPad: Ensure your iPad is in landscape mode and that orientation lock is off. Swipe down from the top right corner to access... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Quartr collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Search History
Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics