—— Run into issues on Getquin? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the ticker you are trying to track is supported by the app. Some tickers may not have real-time data due to restrictions from data... ⇲
Fix: Try refreshing the app by closing it completely and reopening it. This can sometimes help in updating the live graph data. To close the app,... ⇲
Fix: Manually refresh the data by pulling down on the screen in the app to trigger a refresh. This can help in getting the latest data available.... ⇲
Fix: Double-check the yield calculations by comparing them with another reliable financial source. If discrepancies persist, manually calculate t... ⇲
Fix: Verify that you have entered the transaction amounts correctly. Go to your transaction history and edit any entries that show zero to reflec... ⇲
Fix: Manually verify the dividend amounts against a reliable financial news source or your brokerage account. If discrepancies are found, adjust... ⇲
Fix: Use the community features as a supplementary tool rather than a primary source for tracking. Rely on your own data and tracking methods for... ⇲
Fix: Look for a refresh button or pull-to-refresh feature in the app. If none exists, try closing and reopening the app to force a data refresh.... ⇲
Fix: Ensure that your account credentials for Fidelity and Robinhood are entered correctly in the app. Re-enter your login information to refresh... ⇲
Fix: If the app allows, look for an import feature that can help you bulk upload your portfolio instead of entering each position manually. Check... ⇲
Fix: Evaluate which features are essential for your needs and consider whether the subscription cost is justified based on your usage. If not, lo... ⇲
Fix: Focus on maximizing the features available in the free version. Create a list of your most important needs and see if they can be met with t... ⇲
Fix: Ensure that the PDF files you are trying to import are formatted correctly and not corrupted. Try opening them on another device to check th... ⇲
Fix: Use the iPhone version of the app on your iPad by downloading it from the App Store. You can run iPhone apps on iPads, though they may not b... ⇲
Fix: Check the email settings in your account profile within the app. Look for options to manage your email preferences and unsubscribe from prom... ⇲
Fix: Utilize the app's FAQ or help section for common issues and solutions. This can often provide quicker answers than waiting for customer supp... ⇲
Fix: If you are not satisfied with the referral program, consider sharing your experience on social media or with friends to see if they have sug... ⇲
Fix: Try restarting your device to clear any temporary issues that may be causing the app to crash. After restarting, open the app again to see i... ⇲