fix problems on Latiner [iphone]

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—— Run into issues on Latiner? Get help pending when official support gets back to you!

Latiner: Latino, Latina Dating
Info:
company: DATING APPS ONLINE LTD
: https://latiner.app/contactus.html
Chat with our AI-based Latiner Support
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Messages issue

Emoji messages turn to ( . )

Fix: Ensure that your app is updated to the latest version, as this may resolve compatibility issues with emoji rendering. Go to the App Store, s... ⇲
 
Notifications issue

No message notifications

Fix: Check your device's notification settings. Go to Settings > Notifications > Latiner and ensure that notifications are enabled. You may also... ⇲
 
Settings issue

Inaccurate distance parameters

Fix: Verify that your location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure that Latiner has permiss... ⇲

Inaccurate geo-location

Fix: Check your device's GPS settings to ensure they are enabled and functioning correctly. You can do this by going to Settings > Privacy > Loca... ⇲
 
UI issue

Notices do not disappear

Fix: Try clearing the app's cache. Go to the app settings and look for an option to clear cache or data, which may help reset notifications. OR... ⇲

Small photo display

Fix: Try rotating your device to landscape mode to see if the photo display improves. Some apps optimize images better in landscape view. OR I... ⇲
 
Security issue

Chatting with bots or scammers

Fix: Be cautious and look for signs of bot behavior, such as generic responses or overly scripted messages. If you suspect a user is a bot, repor... ⇲

High number of fake profiles

Fix: Be vigilant and report any suspicious profiles you encounter. Use the app's reporting feature to help improve the community. OR Engage in... ⇲
 
Login issue

Login issues after subscription

Fix: Ensure that you are using the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. OR I... ⇲
 
Account issue

Slow account approval

Fix: Be patient, as account approval times can vary. In the meantime, ensure that your profile is complete and meets all requirements to avoid de... ⇲

Inactive users

Fix: Engage with users who are active by checking their last active status if available. Focus your efforts on those who have logged in recently.... ⇲

Account deletion or blocking issues

Fix: Follow the app's official process for account deletion or blocking, which is usually found in the settings under 'Account' or 'Privacy.' Mak... ⇲
 
Search issue

Limited search functionality

Fix: Explore all available filters in the search settings to maximize your search results. Adjust criteria such as age, interests, and location t... ⇲
 
Payments issue

Difficulties in getting refunds

Fix: Review the app's refund policy, which is typically found in the terms of service or help section. Ensure you follow the outlined steps for r... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.5%

Bad experience
10.6%

Neutral
6.9%

~ from our NLP analysis of 3,327 combined software ratings.

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 Private Data Latiner collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 1-month: $11.99 One Month Auto-renewable Subscription
  2. 3-month: $29.99 Three Months Auto-renewable Subscription
  3. 6-month: $49.99 Six Months Auto-renewable Subscription