fix problems on 1688- B2B Market [iphone]

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—— Run into issues on 1688- B2B Market? Get help pending when official support gets back to you!

1688- B2B Market
Info:
company: 杭州阿里巴巴广告有限公司
: http://3g.1688.com
: 3g.1688.com
Chat with our AI-based 1688- B2B Market Support
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Settings issue

language barrier for communication

Fix: 1. Use a translation app: Download a translation app like Google Translate. You can type or speak your messages in your language, and it wil... ⇲
 
UI issue

pop-up window fails to close

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swip... ⇲
 
Search issue

image search option not working

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲

no history button for image search

Fix: 1. Manually save images: When you perform an image search, take screenshots of the images you want to keep for future reference. OR 2. Us... ⇲
 
Registration issue

login issues with account creation

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to create an account. A weak connection can caus... ⇲
 
Compatibility issue

no English language support

Fix: 1. Change your device language: Go to Settings > General > Language & Region, and set your preferred language to English. This may help in s... ⇲
 
Slow issue

slow order delivery

Fix: 1. Check the seller's ratings: Before placing an order, check the seller's ratings and reviews to ensure they have a good track record for d... ⇲
 
Network issue

difficult to connect with sellers

Fix: 1. Use the app's search feature: Use specific keywords to find sellers who offer the products you need. This can help narrow down your optio... ⇲
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 what users are saying
Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 912 combined software ratings.

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 Private Data 1688- B2B Market collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Browsing History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Contacts
    • Search History
    • Browsing History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics