fix problems on PandaDoc [iphone]

—— Run into issues on PandaDoc? Get help pending when official support gets back to you!

PandaDoc - Create & Send docs

Info:

company: Quote Roller Inc.

: https://www.pandadoc.com/contact/?utm_source=apple&utm_medium=app_stores&utm_campaign=mobile_app_listing

: www.pandadoc.com

Chat with our AI-based PandaDoc Support

🛠️ Common PandaDoc Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PandaDoc freezes

Fix: 1. Force close the PandaDoc app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) t... ⇲

text fields cannot be moved

Fix: 1. Tap and hold the text field until you see the options menu. Select 'Cut' to remove the text field. 2. Create a new text field in the desi... ⇲

Messages issue

issues with receiving and viewing proposals

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Check your email se... ⇲

difficulties sending documents

Fix: 1. Ensure you have a stable internet connection. 2. Check the document settings to ensure they are properly configured for sending. 3. Try s... ⇲

error messages when sending documents

Fix: 1. Check your internet connection to ensure it is stable. 2. Review the document settings to ensure everything is correctly configured befor... ⇲

Syncing issue

documents disappear or become expired

Fix: 1. Check the 'Archived' section in the app to see if the documents are there. 2. Ensure you are logged into the correct account associated w... ⇲

Compatibility issue

limited features compared to desktop

Fix: 1. Familiarize yourself with the features available on the mobile app by checking the help section within the app. 2. Use the desktop versio... ⇲

UI issue

cannot delete rows in tables

Fix: 1. Tap on the table to select it, then look for a row selection option. If available, select the row you want to delete. 2. If there is no d... ⇲

zoom functionality issues

Fix: 1. Pinch to zoom in and out on the document. If this does not work, check your device settings to ensure that zoom is enabled. 2. Restart th... ⇲

no landscape mode for keyboard use

Fix: 1. Check your device settings to ensure that rotation lock is not enabled. 2. Try rotating your device to see if the app responds and switch... ⇲

Crashes issue

PandaDoc crashes with white screen

Fix: 1. Force close the app and restart it. 2. Clear the app cache by offloading the app as described in the first solution. 3. Reinstall the app... ⇲

Slow issue

slow loading speed

Fix: 1. Close any unnecessary apps running in the background to free up resources. 2. Clear the app cache by offloading the app and reinstalling... ⇲

PandaDoc is clunky and slow

Fix: 1. Clear the app cache by offloading the app and reinstalling it. 2. Close other apps running in the background to improve performance. 3. E... ⇲

Uploads issue

cannot import documents for signature

Fix: 1. Check the file format of the document you are trying to import. Ensure it is supported by PandaDoc. 2. Use the desktop version to import... ⇲

cannot sign own documents in-person

Fix: 1. Use the 'Signature' feature within the app to create a signature that can be applied to documents. 2. If in-person signing is required, c... ⇲

inability to create or send documents

Fix: 1. Ensure you are logged into your account and have the necessary permissions to create and send documents. 2. Restart the app and try again... ⇲

Customization issue

no ability to work from templates

Fix: 1. Check if there are any templates available in the app by navigating to the templates section. 2. If templates are not available, consider... ⇲

Features issue

missing smart content functionality

Fix: 1. Check the app settings to see if there are options to enable smart content features. 2. Use the desktop version to access smart content f... ⇲

Loading issue

blank page when opening email links

Fix: 1. Ensure you have the latest version of the app installed. 2. Check your internet connection to ensure it is stable. 3. Try opening the lin... ⇲

Support issue

customer service unresponsive to bugs

Fix: 1. Check the app's help section for troubleshooting tips and FAQs that may address your issue. 2. Look for community forums or user groups w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.6%

Bad experience

14.8%

Neutral

5.6%

~ from our NLP analysis of 284 combined software ratings.

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Private Data PandaDoc collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Personal Plan: $69.99 For Solo users. One time fee