fix problems on ChowNow [iphone]

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—— Run into issues on ChowNow? Get help pending when official support gets back to you!

ChowNow: Local Food Ordering
Info:
company: ChowNow
: https://www.chownow.com/support/?utm_source=itunes_appstore&utm_content=description
: eat.chownow.com
Chat with our AI-based ChowNow Support
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Availability issue

Limited restaurant selection in some areas

Fix: If you find that the restaurant selection is limited, try expanding your search radius in the app settings. This may allow you to access mor... ⇲

Lack of clarity on restaurant availability

Fix: To check restaurant availability, make sure to enter your delivery address correctly in the app. This will filter the restaurants based on y... ⇲
 
Support issue

Poor customer service response times

Fix: To improve your chances of a quicker response from customer service, try using the in-app chat feature if available, as this may provide fas... ⇲

Inability to reach customer support

Fix: If you cannot reach customer support, try using the in-app chat feature if available, as this may provide a quicker response than email. Be... ⇲

Inadequate support for order issues

Fix: If you encounter issues with your order, document all relevant details, including order number and screenshots, and use the in-app support f... ⇲
 
Process issue

Inconsistent order confirmation process

Fix: To ensure you receive order confirmations, check your app settings to make sure notifications are enabled. If you do not receive a confirmat... ⇲
 
Settings issue

ChowNow frequently defaults to wrong address

Fix: To fix the issue of the app defaulting to the wrong address, go to your account settings in the ChowNow app and update your default delivery... ⇲

No phone number required for delivery

Fix: If you are concerned about not providing a phone number, consider adding a temporary phone number or using a messaging app to communicate wi... ⇲
 
Customization issue

No option to provide delivery notes

Fix: If the app does not allow you to add delivery notes, consider contacting the restaurant directly after placing your order to provide any spe... ⇲

Inability to cancel or modify orders easily

Fix: To cancel or modify an order, check the app for a 'Manage Order' or 'Cancel Order' option immediately after placing it. If the option is not... ⇲
 
Communication issue

Driver communication issues

Fix: To improve communication with your driver, ensure that you have enabled notifications for the ChowNow app. This will help you receive any me... ⇲
 
Security issue

Lack of refund support for fraudulent charges

Fix: If you suspect a fraudulent charge, immediately check your order history in the app to confirm the transaction. If it appears incorrect, tak... ⇲

No safeguards against fraudulent orders

Fix: To protect against fraudulent orders, always double-check your order details before confirming. Ensure that the restaurant and items are cor... ⇲
 
Updates issue

ChowNow does not update order status properly

Fix: If the app is not updating order status, try closing and reopening the app to refresh the data. Ensure that you have a stable internet conne... ⇲
 
UI issue

Confusing interface for users

Fix: If you find the interface confusing, take a moment to explore the app's features. Look for a tutorial or help section within the app that ma... ⇲
 
Payments issue

Limited payment options

Fix: If you encounter limited payment options, check the app settings to see if you can add a new payment method. Look for options like credit/de... ⇲
 
Loading issue

Delayed order processing

Fix: If you experience delayed order processing, try placing your order during less busy times, such as weekdays or off-peak hours, to improve pr... ⇲
 
Crashes issue

ChowNow crashes or freezes during use

Fix: If the app crashes or freezes, try closing the app completely and restarting it. Ensure that your device's operating system is up to date, a... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.8%

Neutral
1.3%

~ from our NLP analysis of 20,207 combined software ratings.

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The Infatuation

 Private Data ChowNow collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics