fix problems on Coastal Credit Union [iphone]

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—— Run into issues on Coastal Credit Union? Get help pending when official support gets back to you!

Coastal Credit Union
Info:
company: Coastal Federal Credit Union
: https://www.coastal24.com/Access/24-Hour-Banking/Online-Banking
: www.coastal24.com
Chat with our AI-based Coastal Credit Union Support
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Security issue

FaceID validation issues

Fix: 1. Re-enable FaceID: Go to Settings > Face ID & Passcode. Ensure that the Coastal Credit Union app is enabled under 'Use Face ID For'. If it... ⇲
 
Slow issue

Slow app loading times

Fix: 1. Clear background apps: Close any unnecessary apps running in the background to free up resources. Double-tap the home button (or swipe up... ⇲
 
Payments issue

Inconsistent bill pay functionality

Fix: 1. Verify biller information: Ensure that the biller details are correctly entered in the app. Go to the bill pay section and check the info... ⇲

Delayed direct deposit function

Fix: 1. Verify deposit schedule: Check with your employer or the source of the direct deposit to confirm the schedule and ensure it aligns with y... ⇲

Third-party payment processing delays

Fix: 1. Verify payment details: Ensure that all payment information is entered correctly to avoid processing delays. 2. Monitor transaction statu... ⇲
 
UI issue

Limited transaction history visibility

Fix: 1. Check filters: In the transaction history section, ensure that no filters are applied that might limit the view. Reset any filters to see... ⇲

Complicated user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and layout. Take notes on where key functions are located... ⇲

Excessive steps for basic functions

Fix: 1. Create shortcuts: If the app allows, create shortcuts for frequently used functions to reduce the number of steps needed. 2. Explore sett... ⇲
 
Glitches issue

Mobile check deposit glitches

Fix: 1. Ensure proper lighting: When taking a photo of the check, ensure there is adequate lighting and that the check is flat and on a contrasti... ⇲
 
Compatibility issue

Error messages for rooted devices

Fix: 1. Check device status: If your device is rooted, consider unrooting it to regain access to the app. This may involve using specific softwar... ⇲
 
Features issue

Lack of Zelle integration

Fix: 1. Use the Zelle app: If the Coastal Credit Union app does not support Zelle, consider downloading the Zelle app separately to send and rece... ⇲
 
Customization issue

Inability to customize home screen

Fix: 1. Explore app settings: Check if there are any customization options available in the app settings that allow you to rearrange or prioritiz... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure you have the latest version of the Coastal Credit Union app, as updates often include bug fixes that can reduce cr... ⇲
 
Account issue

Inability to access accounts

Fix: 1. Check login credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the password r... ⇲

Unclear account transfer options

Fix: 1. Explore the app: Navigate through the app to find the account transfer section and read any available instructions or help guides. 2. Use... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use in-app support: Check if the app has a support or help section that may provide answers to common questions or issues. 2. Look for FA... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.5%

Neutral
1.9%

~ from our NLP analysis of 23,302 combined software ratings.

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 Private Data Coastal Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics