fix problems on White Castle Online Ordering [iphone]

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White Castle Online Ordering
Info:
company: White Castle
: https://www.whitecastle.com
: www.whitecastle.com
Chat with our AI-based White Castle Online Ordering Support
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UI issue

White Castle Online Ordering navigation is not intuitive

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Use the search functi... ⇲

Prices are not visible until checkout

Fix: 1. Before placing an order, browse the menu and take note of the prices listed for each item. 2. If the app allows, add items to your cart a... ⇲

User interface needs improvement

Fix: 1. Familiarize yourself with the app layout and features. Take notes on where things are located to improve your navigation experience. 2. U... ⇲
 
Bugs issue

Special instructions are often ignored

Fix: 1. When placing an order, ensure that you clearly specify your special instructions in the designated field. Use simple and direct language.... ⇲

Order history is unreliable

Fix: 1. Regularly check your order history in the app to ensure it is up to date. If you notice discrepancies, take screenshots for your records.... ⇲

Coupons disappear from cart

Fix: 1. Before checking out, ensure that you apply the coupon code correctly. Double-check for any typos. 2. Try applying the coupon code again a... ⇲

Inconsistent order preparation times

Fix: 1. Place your order during less busy hours to potentially receive your order faster. 2. Call the store after placing your order to confirm t... ⇲

Difficulty in applying discounts

Fix: 1. Ensure that you are entering the discount code correctly, checking for any expiration dates or specific terms. 2. Try applying the discou... ⇲

Locked doors at pickup locations

Fix: 1. Call the store ahead of time to confirm their pickup procedures and ensure that the doors will be open when you arrive. 2. If you encount... ⇲
 
Slow issue

Long wait times for pickup

Fix: 1. Try to place your order during off-peak hours to reduce wait times. 2. Call the store ahead of time to inquire about expected wait times... ⇲
 
Crashes issue

White Castle Online Ordering crashes or restarts

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete the app and reinstall it f... ⇲
 
Search issue

Location-based store finder is ineffective

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure it is set to 'While Usi... ⇲
 
Notifications issue

No notification for store closures

Fix: 1. Regularly check the app or the White Castle website for any announcements regarding store hours or closures. 2. Follow White Castle on so... ⇲
 
Customization issue

Customization options are limited

Fix: 1. When placing an order, look for any customization options available in the app. If they are limited, consider calling the store to reques... ⇲

No option to add sauces directly

Fix: 1. Look for a section in the app where you can add sauces or condiments. If not available, consider calling the store to request sauces when... ⇲
 
Ads issue

Limited rewards and coupon availability

Fix: 1. Regularly check the app for new rewards and coupons, as they may change frequently. 2. Sign up for any newsletters or notifications from... ⇲
 
Payments issue

White Castle Online Ordering does not remember payment methods

Fix: 1. Ensure that you are saving your payment method correctly in the app settings. After entering your payment details, look for a 'Save' opti... ⇲
 
Compatibility issue

No CarPlay support

Fix: 1. Use your iPhone directly for navigation and ordering instead of relying on CarPlay. 2. Consider using a phone mount in your vehicle for e... ⇲
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 what users are saying
Good experience
70.9%

Bad experience
22.6%

Neutral
6.5%

~ from our NLP analysis of 11,128 combined software ratings.

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 Private Data White Castle Online Ordering collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics